Reviews
Great sale Horrible Service
Bought a used vehicle that the transmission broke down less than a month from purchase. Turned away from service because it wasn't a Ford. Even with all their warranties I was left doing all the leg work to get it fixed. No communication and the few times there was it was wrong. It took 2 and a half weeks just to begin the repairs. No rental no call backs.
- Customer service 1.0
- Buying process 4.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Joshua, we always strive to do 100% for all of our customers so we?re extremely disappointed to hear of your negative experience with us. We would like the chance to talk to you further so please do call us at (813) 907-7800 at your earliest convenience so we can work with you to make this right. We hope to hear from you.
Great service
My repairs were done in timely fashion and the service staff are all very professional. My husband and I have purchased several vehicles from this dealer as well.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Expedition
Tanner Goktepe and all team made us experience easy and comfortable. After visit many dealers Parks of Ford of Wesley Chapel makes 5 star in service. Thanks
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Star Ford! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels.
Outstanding service from everyone we met there! Not only...
Outstanding service from everyone we met there! Not only did they say they would work with us to achieve a great purchase, but they actually did it! We are extremely happy. Thanks Tanner Goktepe! This is our second purchase at Parks Ford after working with Gil Bravo. Ask for either one, you'll be happy you did!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Parks ford is the place to go!
Outstanding service from everyone we met there! Not only did they say they would work with us to achieve a great purchase, but they actually did it! We are extremely happy. Thanks Tanner Goktepe! This is our second purchase at Parks Ford after working with Gil Bravo. Ask for either one, you'll be happy you did!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Customer
Parks Ford was amazing!! Made the whole car buying not stressful at all. Tanner was great—knowledgeable, resourceful and great customer service!!! Definitely would recommend for anyone looking to buy a car
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Laura, thank you for your wonderful response to the quality of service our Staff provides! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!
Parks Ford of Wesley Chaplel FL
I went to Parks Ford to test drive a specific car I had seen online. I ended up buying the 2020 Ford Edge. The entire process as fast and friendly. The process was low pressure and civil.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Parks Ford Service
Will Smith and the entire Parks Ford Service staff always provide excellent, courteous and professional service for my 2017 Ford F-250 Super Duty pickup.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service department
Very bad, experience. Very bad customer service,bad waiting time. Truck came out missing nut caps on back tire.air pressure on front left 53.2 psi ,right front tire,47.5 psi,left rear,76.3,and finally on right rear tire I found 63.1 psi. Haven?t checked the fluids yet,hopefully they the changed the oil. Don?t trust this place. It?s a disaster. They don?t care about their customer.
- Customer service 2.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Moises, thank you for taking the time to bring this to our attention. Customer service is one of our top priorities and we are disappointed to learn that you had anything less than a stellar experience with us.
Excellent service, our sales person, Tanner Goktepe made...
Excellent service, our sales person, Tanner Goktepe made everything work out to get process simple and fast, All people involved gave us quality, respectful and friendly service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car