Reviews
A relatively fast and easy buying experience . The ...
A relatively fast and easy buying experience . The sales person was very cordial and professional. Very knowledgeable. The Finance manager was also efficient and helpful. Overall a very satisfying experience. I would recommend "Parks Ford" to any potential customer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the nice review! We appreciate you choosing Parks Ford! We truly thank you for your business! We hope you enjoy your new vehicle! We look forward to seeing you for your first complimentary service! Also Like Our Facebook Page, for Specials, Tips and more! Best Regards, Jennifer Cofini
When I arrived at Parks Ford, I had already picked out...
When I arrived at Parks Ford, I had already picked out the vehicle and wanted to Test Drive. I was told to speak with Shane, who assigned Steve Stultz work with me. We immediatly took the car out on a very thurough test drive. Steve had showed me all the features, as well as telling me more about the car. Every question was answered and I believe Steve is an absolute asset to your dealership. I decided to purchase the 2013 Escape and was sent to Carlos to go over different coverage and additional options for my new purchase. Carlos helped me save extra money by searching for a DMV Tag I didn't know I had. Carlos helped me get my payments within my set budget and before I knew it, The car was mine. During this time, Steve was busy setting up the SYNC with MyFordTouch and had the car all ready to go once I signed the Contract. The entire staff was very curtious and professional. I would certainly recommend any car buying from Parks Ford of Wesley Chapel.
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the nice review! I will be certainly passing this along to Steve and Carlos. You were in good hands! Carlos is naturally good at looking out for out customer's best interests. Enjoy your new Escape! We Look forward to seeing you for your first complimentary service! I also invite you to Like Our Facebook Page! Best Regards, Jennifer Cofini Customer Relations
I stopped in for an oil change on a Friday afternoon. (no...
I stopped in for an oil change on a Friday afternoon. (no appointment). It was brought to my attention my rear brakes were shot, and needed to be replaced. Alan took great care, as well as the tech who stayed late to get me on the road. Great Service!! Thanks Guys!!! Steve V.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the review! Sorry to hear you needed brakes, but its great the technician spotted the problem during your service. Thank you for choosing Parks Ford Service, we appreciate your business! Best Regards, Jennifer Cofini Customer Relations
The overall experience was very good. I had some pricing...
The overall experience was very good. I had some pricing issues that I was concerned about and it was handled diplomatically and to my satisfaction. The concern and respect offered to me was of the highest quality. From the Receptionist to the Sales manager in the store everyone was cheerful helpful and courteous. I would like to thank Paul Stokes for professionalism during the post negotions. I would like to especially thank Robert Vido for his cheerful knowledgable service. He was a pleasure to work with before during and after the sale. He knows the product very well and is patient in sharing all aspects of the car and its features. We have had the Fusion for 2 days and are still getting used to it but it is a fun and safe experience to date.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the nice review! Happy to hear your experience was a positive one. Thank you for choosing Parks ford, we appreciate your business. Enjoy your new Fusion, any questions arise certainly call or stop by, we are always here to help! We look forward to seeing you for your first complimentary service! Best Regards, Jennifer Cofini Customer Relations
Service was great, everyone was very attentive. I...
Service was great, everyone was very attentive. I received updates, never had to call, they called me. Very professional and helpful. I will definitely be using this dealership as my ford service center.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the review! Glad to hear your service experience was a positive one! Thank you for choosing Parks Ford Service! We are always here, no appt. necessary if anything ever comes up! Best Regards, Jennifer Cofini Customer Relations
It took the third time going in to find a sales person...
It took the third time going in to find a sales person that wouldn't blow me off for another customer, found RC and he was awesome he listened and was really patience when I was deciding to buy. Than you RC.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the nice review! That's great to hear about RC, he is new to the Parks Ford Team, so that just lets us know he is a great addition to our team! We appreciate you choosing Parks Ford and also thank you for letting us earn your business. Enjoy your new vehicle! We look forward to seeing you for your first complimentary service! Best Regards, Jennifer Cofini Customer Relations
Parks Ford was fair and easy to work with. I feel I got...
Parks Ford was fair and easy to work with. I feel I got a good deal and would highly recommend them. They were very courteous and responsive to my needs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the review! We appreciate your business and thank you for choosing Parks Ford! Enjoy your new vehicle! We look forward to seeing you for your complimentary first service! Best Regards, Jennifer Cofini Customer Relations
Parks Ford went above an beyond what my expectations were...
Parks Ford went above an beyond what my expectations were of a car dealership. This is my 2 vehicle purchase but my first new car and first time working with a big car dealership and I will never go to any other dealership. George went above an beyond and Vince was the miracle man. Parks makes you feel like family. They are amazing
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wow what a nice review! We appreciate your kinds words. I will pass this along to George and Vince. Thank you for choosing Parks Ford! We hope you enjoy your new vehicle! We Look forward to seeing you for your first complimentary service! Best Regards, Jennifer Cofini Customer Relations
I have been a faithful Ford customer for 2 F150's, my...
I have been a faithful Ford customer for 2 F150's, my father/mother before me, my sister as well. I/we have always had dealings with Alan as our contact person. Last week Alan took care of my brakes, this week an awesome price on my new BF Goodrich tires. My brother n law, a tire dealer with big trucks couldn't believe our price Alan offered and since we have a great relationship with Alan he said to see Alan as he is no longer living in Florida to be available for us as he used to be. We stopped by unannounced yesterday at 8am and advised Alan he won our business for the tires. Just in time for tropical storm Andrea! It was like driving a new truck! I was safe and sound! Thanks Alan!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the great Review! I will be sure to pass this along to Alan! We appreciate your loyalty to Alan and to Parks Ford. What a Great Story on the tires! Best Regards, Jennifer Cofini Customer Relations
Dealing with service advisors Alan, Brent, & Michael,...
Dealing with service advisors Alan, Brent, & Michael, has always been super. They they have always been very helpful and accommodating no matter what time I have called in for service needs. I will considor this dealeship the next time I go to purchase a Super Duty because of these service advisors. Great bunch of guys. Thanks for all your help. Sincerely John A. Fonte Sr.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the nice review! We appreciate your business and for choosing Parks Ford Service! Best Regards, Jennifer Cofini Customer Relations