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McCombs Ford West

(2,392 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 8:30am–9:00pm 7:00am–7:00pm
Tuesday 8:30am–9:00pm 7:00am–7:00pm
Wednesday 8:30am–9:00pm 7:00am–7:00pm
Thursday 8:30am–9:00pm 7:00am–7:00pm
Friday 8:30am–9:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (210) 640-1193 (210) 640-1193
Used (210) 782-9676 (210) 782-9676
Service (210) 390-0962 (210) 390-0962

Reviews

(2,392 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of McCombs Ford West from DealerRater.

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Adam Toba and the dealership were amazing — they made my...

Adam Toba and the dealership were amazing — they made my decision very easy and my experience worth ever second!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

it has been good to me and has treated me well would not...

it has been good to me and has treated me well would not change anything

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Very clean, very helpful, very attentive, the bathrooms...

Very clean, very helpful, very attentive, the bathrooms are great. The receptionist is the sweetest I hope her dog makes it from that surgery. God bless

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Consumer response

Everything was great thank you so much!

You are treated like family here from the time you get...

You are treated like family here from the time you get there till you leave Natalie went above and beyond to get me everything I asked for and more the go to person words can’t express my experience today at McCombs Ford West and with Natalie and the staff everyone that I interacted with went above and beyond if you need a vehicle it the place to go to

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Adam is a top notch salesman! Great experience all around...

Adam is a top notch salesman! Great experience all around and this dealership has an all around great staff. I am a return customer because of how Adam and the dealership treated us before. Very happy with our new Stage 3 ROUSH Mustang.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Majd knows these vehicles inside and out. Knowledgeable,...

Majd knows these vehicles inside and out. Knowledgeable, personable, and easy to work with. What more could you want?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

McCombs Ford Dealership has customer Oreintated...

McCombs Ford Dealership has customer Oreintated representatives DJ and Matt are #1 in my books!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Armando Cisneros was very helpful and made our car buying...

Armando Cisneros was very helpful and made our car buying process fast and painless. He even made several follow up calls to make sure we were happy with our 2018 Honda Pilot. Thank you for your great customer service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Quashaun Phillips made our experience at Ford McCombs...

Quashaun Phillips made our experience at Ford McCombs West very pleasant. We had expected to be there for hours and hours but he got us the deal we wanted very quickly and we love our new SUV!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My mom and stepdad originally purchased a vehicle with...

My mom and stepdad originally purchased a vehicle with Jesse and the team at McCombs Ford West. After such a positive experience, and already knowing I was going to be in the market for a new vehicle myself, we decided to stop a few days later. Jesse and Trey made sure we stayed within budget and listened to my needs, wants, as well as what I didn’t want. As soon as we got done talking, they instantly had three vehicles in mind, one of which I ended up with. The whole process was smooth and easy, with them really going out of their way for us! I would highly recommend anyone purchasing a vehicle from Jesse and/or Trey. Thanks again! My son and I love our new vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.