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McCombs Ford West

(2,428 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 8:30am–9:00pm 7:00am–7:00pm
Tuesday 8:30am–9:00pm 7:00am–7:00pm
Wednesday 8:30am–9:00pm 7:00am–7:00pm
Thursday 8:30am–9:00pm 7:00am–7:00pm
Friday 8:30am–9:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (210) 640-1193 (210) 640-1193
Used (210) 782-9676 (210) 782-9676
Service (210) 390-0962 (210) 390-0962

Reviews

(2,428 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of McCombs Ford West from DealerRater.

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Ruben is very professional, knowledgeable, and his...

Ruben is very professional, knowledgeable, and his customer service is outstanding. He took the time to explain the process and benefits of buying a used vehicle. Thank you Ruben for helping me today!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Service advisor Communication demonstrated was excellent....

Service advisor Communication demonstrated was excellent. There was an extremely long wait for a technician to address repairs which was the only setback in my experience. Technician worked in a timely fashion and with precision.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

JD was outstanding. He took the time to show me the...

JD was outstanding. He took the time to show me the vehicle and it’s features. We made a fair deal and I’d recommend him to anyone wanting to buy a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great service, had no issues at all, Brayan made the...

Great service, had no issues at all, Brayan made the experience awesome and easy. .Certainly buying my next vehicle here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

"JD" was very awesome!! He helped me find the best...

"JD" was very awesome!! He helped me find the best vehicle for me! Jason Manko and JD went above and beyond. Superior customer service! Highly recommend Mcombs Ford West! Thank you!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Very friendly and willing to meet your needs with minimal...

Very friendly and willing to meet your needs with minimal compromise. Knowledgeable staff who understand and listen to your desires when it comes to car buying.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Xiao got me an insane deal right when the time was right....

Xiao got me an insane deal right when the time was right. He’s the man to go to if you plan on doing some shopping, knows exactly what he’s taking about and doesn’t beat around the bush

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Xiaoxing was so helpful! We went with the plan to sell a...

Xiaoxing was so helpful! We went with the plan to sell a truck that we started to hate and he got us into a cherry F150! Well definitely be his customers for life. If you need a vehicle and your credit isn't so great, go see He!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Good man. Will get the job done and find you the best...

Good man. Will get the job done and find you the best option for YOU. I always trust to send my people to Mr. He.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excellent service!

Great service, Kylin Selander was very professional and courteous. Not your typical pushy salesman. He took the time to show me what I wanted work with me to figure out the financials and he had the patience to show me what really solved my needs. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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