New 866-989-9936 Dealer Website
Used 866-522-5261 Email Dealer
Service 844-339-1450

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Sales Closed
Service Closed
Mon 8:30 AM - 9:00 PM
Tue 8:30 AM - 9:00 PM
Wed 8:30 AM - 9:00 PM
Thu 8:30 AM - 9:00 PM
Fri 8:30 AM - 9:00 PM
Sat 8:30 AM - 9:00 PM
Sun Closed
Mon 7:00 AM - 7:00 PM
Tue 7:00 AM - 7:00 PM
Wed 7:00 AM - 7:00 PM
Thu 7:00 AM - 7:00 PM
Fri 7:00 AM - 7:00 PM
Sat 8:00 AM - 5:00 PM
Sun Closed
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Reviews

4.7
Average based on 43 reviews
  • Awesome Buying Experiance

    Fabian was awesome, great service with a smile. Definitely coming back....

    Dealer Response

    Hi, Yvette and Richard! Thanks so much for the review and for giving Fabian Amaro and McCombs Ford West the opportunity to earn your business. W...


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    Fabian was awesome, great service with a smile. Definitely coming back....

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, Yvette and Richard! Thanks so much for the review and for giving Fabian Amaro and McCombs Ford West the opportunity to earn your business. We especially appreciate the fact you drove all the way from Corpus Christi to do business with us. Congrats on your purchase of that CX-5! Thanks again and drive safe!


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  • Poor after purchase service

    Several attempts were made during last year to have a service and recall concern addressed. Each event was follow up with an e mail response that ...


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    Several attempts were made during last year to have a service and recall concern addressed. Each event was follow up with an e mail response that stated a rep would get back with me shortly. This has been almost a year after the sale and I have heard nothing. I guess McCombs Ford West wants you to travel 40 miles to take a chance of a opening schedule. The next vehicle I purchase will not be at this dealership, I'm sure of that.

    Shopped for a new car
    Does not recommend this dealer
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Poor Customer Service, Lack of product knowledge.

    Bumbling salesman, do not know the features of their vehicles. This was not confidence inspiring when speaking with them and they constantly just ...


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    Bumbling salesman, do not know the features of their vehicles. This was not confidence inspiring when speaking with them and they constantly just tried to pressure to buy a vehicle despite their inability to speak to their own product (this was regarding a Ford Fusion). Would not do business with them.

    Shopped for a used car
    Does not recommend this dealer
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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Service & Repair

About Our Dealership

Dealer on Cars.com since August 2016

A member of Fords Top 100 dealerships in the U.S. for 4 years, McCombs Ford West is ranked #1 as a premier automotive dealer in sales, service and parts. Because McCombs Ford West is SIMPLY THE BEST we focus on helping you in each automotive need, from the purchase of a new ford vehicle, Certified Pre-Owned,or other used cars, to auto financing, and a full service collision repair facility.

"Our dealership is also San Antonio's ONLY AUTHORIZED ROUSH MUSTANG DEALER."