Reviews
Write a reviewGreat prices, great service and relaxed atmosphere
It was a very relaxed atmosphere and I never felt pressured to buy more than I wanted. The plaques for many years of service on David Ruff's wall gave me confidence I was dealing with a long term employee. And I noticed other offices with similar plaques going back years. I shopped around with others first, next time I'll just come to McCree!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you James for writing about your visit with us and congratulations on your new vehicle. David is an asset to us and he embodies our trademark of delivering an excellent, knowledgeable, and pressure-free service. Remember to check out our Facebook page for the specials we offer exclusively for our likers and followers. Best regards, Dain Crow - General Sales Manager
great service, clean facilities, friendly employe
I was immediately greeted at the front door and assisted by the service writer. He was very much concerned with the problem I was having with my Focus and saw that I recieved a loaner. He was very helpful, kind, and considerate.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Natividad, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with our courteous and professional customer service. It is wonderful to hear that you appreciate the loaner car we provided and the thorough service performed on your vehicle. If there is anything more that we can do, please come back and see us again. Take care! Best regards, Dain Crow - General Sales Manager
very nice, friendly people.
Very nice, courteous, close to home. I only bought this car in Houston because a relative worked there and helped me alot, but being able to have my car serviced here is so much easier. Have known the McRee, s and Dales forever.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Olivia, we appreciate your kind words about the entire service team. It's always great to hear from our customers and we're glad you were pleased with our efficient service. Thank you for continually choosing us for your vehicle needs. Best regards, Dain Crow - General Sales Manager
Great service!
Sales people were awesome! The selection of vehicles were great. I love the fact that all my questions were answered by the sales people on all levels.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Leonard, congratulations on your new vehicle! I am happy to hear you are enjoying your purchase. We strive to ensure that no question or concern goes unanswered and it's encouraging to know that we were able to show you dedicated and personalized service. We look forward to working with you; remember to find us on Facebook to receive access to our exclusive coupons. Best regards, Dain Crow - General Sales Manager
Pre-owned is a way to go @ McRee!
Well...where do I start ;) Sammy Perez is awesome! After several brief conversations with Sammy, and after mentioning I was on my way, he had the vehicle quick detailed, and ready to go for me before I arrived. Even though I am very familiar with the process, he still went over the features of the vehicle with me, and made time to show me unique characteristics of the vehicle! As a side note...Sammy had good time management skills; juggled myself, put some plates on for another customer, made time for a customers call, and still was there in time for the delivery process once we got out of finance. Oscar Williams - always a pleasure to work with Oscar in finance! Went over every single detail with me, from best options on financing, to best ESP plans for myself to match my driving habits! Marshall and Rick made time to come shake my hand, say Hi, thank me for the business...that was a nice touch!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Andy, at McRee Ford our number one goal is customer satisfaction. We make sure that all of our employees are knowledgeable and courteous and they are trained to go the extra mile and give the customer a positive experience. We are very pleased that Sammy, Oscar, Marshall and Rick were there to provide excellent customer service. We hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Best regards, Dain Crow - General Sales Manager
Excellent Dealership, from Sales to Service.
1) The Free Loaner 2) John Becker went above and beyond what he had to do to get my truck repair warrantied.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mark, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. It is great to hear that John was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Take advantage of our exclusive coupons by liking us on Facebook. Best regards, Dain Crow - General Sales Manager
Excellent Service
It only took two days to trouble shoot the problem and inform me the truck was operating properly and the actions I needed to take to resolve the issue with a third party trailer connection.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
John, thank you so much for your excellent input! We're proud of our service technicians and were glad we could fix your truck in a timely manner. We hope to pass along your great experience for all of our customers. Best regards, Dain Crow - General Sales Manager
Great Service
The tech did not charge my anything to check the battery and ac to make sure they were working correctly. The car had died and wouldn't restart. My 72 year old mother drives the car and I appreciated this as she lives strictly on her social security.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Randy, thank you for taking the time to write this wonderful review of our service department. I am extremely pleased that our team was able to fix the problem in an efficient and professional manner. Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership, and I am happy to hear that our service department was able to gain your trust in our business. We look forward to servicing your future automotive needs! Best regards, Dain Crow - General Sales Manager
Willing to work for you.
Colin Melanson was great! He worked hard to help me get the best deal on my truck! Very professional and willing to help.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mathew, thanks for this marvelous review and congratulations on your new purchase! We are so pleased that Colin was able to provide you with such exceptional service. Enjoy your new truck and be sure to like us on Facebook to catch the latest service specials. Best regards, Dain Crow - General Sales Manager
Great customer service
Vernon made sure every detail was explained thoroughly and gave me the very best of service. I have bought many cars in my life and the experience at McRee is one if the best.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Elizabeth, thank you for the kind words on behalf of Vernon. We're thrilled to hear your experience at McRee Ford was your best car buying experience ever, and are proud of Vernon for being such an upstanding member of our team. We hope we have earned your future business, and we hope we can see you again in the future. Best regards, Dain Crow - General Sales Manager