Reviews
Write a reviewBest Dealership in Houston area
Tommy Monks made my experience an extremely pleasant and stress free one. He was extremely knowledgeable and I never felt pressured to make a hasty decision. He is the reason we will come back
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Michael, we appreciate you taking the time to share your experience with us and are happy to hear that Tommy was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Best regards, Dain Crow - General Sales Manager
Great quality service
Quality service and always taken care of. Live 2 miles from another ford dealer but choose to drive another 10 miles to mcree
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Shannon, thank you for the wonderful review and for traveling to McRee Ford from quite a distance to do your business. We will continue to offer the best car servicing experience for each and every customer we come in contact with. Thank you again for your kind words and business. We are grateful for choosing us for your automotive needs. We look forward to serving you again in the future! Best regards, Dain Crow - General Sales Manager
Great Service
People were very friendly, especially Robert Saxon, who assisted me in the purchase was very helpful. He made sure I got the best vehicle at the right price and was co-operative throughout the process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new purchase, Shreekanta! Thank you for taking the time to write about your experience with us. At McRee Ford, we are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. I'm so happy to hear that Robert was able to help find the perfect vehicle for you. We would love to work with you again. Best regards, Dain Crow - General Sales Manager
Jay Murphy
Everyone is nice and helpful, making for a easy buying experiance. I have bought 5 vehicels from McRee and my sales man Paul Rohner is great he sees me through from start too fnish.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks Clyne for the outstanding review! We always do our best to make sure all of our customers leave completely satisfied with their vehicle sales and service experience. We can't tell you enough how much your customer loyalty means to us. It's fantastic that we have earned your trust and repeat business; we look very forward to seeing you again in the future! Best regards, Dain Crow - General Sales Manager
Great service, quick service
Very friendly service personel at the Quick Lane. Quickest turn around time of any dealership I have taken my vehicles to.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dawn, thank you for such a wonderful star rating! We are happy to hear of your positive experience at McRee Ford and we are very happy that we completed your service quickly. We take pride in our customer service and always keep a friendly environment. We look forward to serving you again in the future! Best regards, Dain Crow - General Sales Manager
Great service
Keith Black was excellent! He took care of my vehicle immediately and was more than accommodating. My service was excellent!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Melinda, thank you for such a wonderful star rating! We are happy to hear of your positive experience at McRee Ford and we are grateful for choosing us for your automotive needs. It's delightful to know that Keith was able to provide you with such a memorable and outstanding experience. I am very happy we were able to accommodate your vehicle! Take care! Best regards, Dain Crow General Sales Manager
Great Sales Department
No pressure salesmen who listened to what I was looking for in a car and didn't try to steer me to anything over my budget.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Tammy, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose McRee Ford. We are pleased to hear that our Sales Team did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Best regards, Dain Crow General Sales Manager
Honest & Knowledgable Staff
I'd already been to a few dealerships, and was exhausted from the sleazy sales games. Michael was professional, thoroughly knew the car and how all the features worked, and very honest and fair through the negotiations. The finance team had me in and out without any silly last minute attempts to tack on items I didn't want, and the purchase couldn't have been any easier for me. Perhaps I could've saved a few dollars elsewhere (although i'm not even certain that's the case) but it wouldn't be worth it. To have dealt with honest, knowledgable people was truly refreshing.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Chad, thank you for taking the time to write this great survey! Our Sales staffs are a great asset to our team, so it does not surprise me that they were able to get you set up with your perfect vehicle. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. Our knowledgeable sales team is patient and eager to assist. We are glad we could help make the buying a little warmer. Best regards, Dain Crow General Sales Manager
Great attention to detail, friendly staff, great d
Personal attention throughout process. Everyone was very friendly. Salesman took time to explain everything completely and see that the delivery was perfect.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
James, thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am happy to hear about your positive experience with us. Visit us on Facebook for access to our exclusive specials. Best regards, Dain Crow General Sales Manager
Excellent Service
Donnie is service is a true professional. He goes way out his way to make sure I underswtand what is wrong and what it will take to repair it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Alan, thank you so much for taking the time to write this great review! Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership, and I am happy to hear that our service department was able to gain your trust in our business. We look forward to servicing your future automotive needs! Best regards, Dain Crow General Sales Manager