Reviews
Write a reviewnew car
Listen to what we wanted, found a close match on the property, spent 30 to 40 minutes doing this. DID NOT TRY TO SELL UP.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Robert, thank you for taking the time to write this review. We know time is important to our customers, and we try to let them enjoy the rest of their day by getting them out as soon as possible. I'm glad you were satisfied with our sales team, and you were comfortable dealing with them. We take great care to ensure all of your needs and wants are met, and I'm happy our sales team did a solid job doing that for you. Enjoy your new Ford and when you're in the market for another vehicle, don't hesitate to come see us again. Best regards, Dain Crow - General Sales Manager
Happy used car owner
It was a cash purchase. Transaction was quick. No games, I said I wanted the car and deal was complete in minutes, not hours like other Dealers.
- Customer service —
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dennis, thank you for your review and rating! We appreciate you coming down to see us, and I'm glad you had a good experience. We try to get our customers in and out as quickly as possible so you can enjoy the rest of their day, and it's good to see we lived up to our standard. Enjoy your new vehicle, and I hope we have earned your future business. Best regards, Dain Crow - General Sales Manager
Great buying experience
Great salesman! Everyone nice, no hard sale. Especially nice that I was not "talked down to" because I am a woman.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Brenda, I am thrilled you had such a good experience with us! You are always welcome here at McRee Ford, and will always be our first priority. I hope that we have earned your future business, and we will see you again soon. Best regards, Dain Crow - General Sales Manager
Very accesible, clean and modern
Very friendly, knowledgeable and professional in their job. Communication between Tommy Monks and myself was great thru the ordering and receiving the vehicle. The Finance Paperwork was very efficient and took less than 20 Minutes. Great Jobe Mc Ford, I will be back and recommend anyone I speak too.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jefferson, thank you for the awesome review! Tommy and I are thrilled you had such a good experience. We give 110% effort each and every day to ensure customer satisfaction, and will never stop working for you. I'm glad our services have earned your business, and we look forward for the chance to help you again. Best regards, Dain Crow - General Sales Manager
great service
the friendliness and sincere help to find the correct vehicle for us. Corrected the problems we pointed out (replaced the windshield, turned rotors.)
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Michael, it is important to us our customers get the very best in care. If there is a vehicle that isn't quite up to your standard, but you love it, we will do everything we can do make sure it is exactly as you want it. We are glad you enjoyed your visit to McRee Ford, and know you will always be treated with courteousness and honesty. Our customers are too important to give them anything less. Thank you for sharing your experience, and I hope we have earned your future business. Best regards, Dain Crow - General Sales Manager
Excellent experince
Stacy did a great job; and your finance dept. got me 2.04% rate...almost a full point better than Moody Bank.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thomas, it makes Stacy and I happy you enjoyed your experience. What you experienced is not unusual here at McRee Ford. Customer satisfaction is our number one priority, and this includes continuing the service through the financial process. I hope you will see us again for any of your automotive needs. Best regards, Dain Crow - General Sales Manager
Excellent service always
Marvin Zepata is my service guy and he is always professional And top notch. He always knows me and my car when I call.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Cindy, on behalf of Marvin, I would like to thank you for the compliment! Your continued patronage is extremely important to us. Our maintenance team does everything they can to provide excellent customer service, and to ensure your vehicle is well maintained. Best regards, Dain Crow - General Sales Manager
Fantastic Service
Everything was handled very efficiently and professionally from Marvin Zepeda writing up the work order to Tina Rubio in Rental and Billing. It was a very smooth in and out process. Our service call was for a recall but we also had the oil and filter changed while we were there. I left feeling very confident. The car not only had an oil change but a complete visual inspection, all fluids topped off including the fuel tank and the car had a car wash and was clean inside. It's the type of service you are more then happy to tell your friends and neighbors about. Thank you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lamont, it is our pleasure to serve and offer quality service to our customers. In fact, it is our most important value. We want to make sure all of your automotive needs are well taken care of. Marvin, Tina and I want to thank you taking the time to relate your experience. It is encouraging to read about your visit. I hope that when you need service again you will visit us at McRee Ford. Best regards, Dain Crow - General Sales Manager
Great in resolving intermitant electrical problem
It appeared the original maintenance requested was not completed before being released. Upon return, the service dept has been very attentive in continuing to resolve the original issue - very happy with response.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Gary, I want to thank you for taking the time to write this review. We take customer feedback seriously and if there are any issues we want to address them. We are always striving for improvement and it is with feedback like yours that we can continually grow. I'm very happy to read the maintenance crew fixed the initial problem. We want you to have confidence that when you drive off our lot you know you're good to go. I hope we will have the opportunity to offer you our services in the future. Best regards, Dain Crow - General Sales Manager
Great place to buy a truck with great service.
I purchased the F250 in 2005 and have had all my service done at McRee. Ninety percent of the time John Becker does the right up and and takes to me about my truck. It's people like John that makes me return. Hope the rest of the staff is as good as his when I decide to buy buy another truck.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Randall, thank you so much for taking the time to give us such awesome feedback. It makes me happy to hear that John has done such a good job taking care of you and your truck. In fact, it makes me extremely proud that his actions have continually encouraged you to come back to McRee Ford. When you decide to buy your next truck, know you will be well taken care of. Best regards, Dain Crow - General Sales Manager