Reviews
Write a reviewProfessional Service
John Becker is my Service Manager. John always seem to go above and beyond in providing and explaining the services required, and is helpful in controlling costs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your response, Michael! If you ever need any help, please give us a call!
great service
very quickly found and fixed problem in half of projected time
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Experience!
Needed brakes done before I went out of town on a Friday. I called on Thursday evening and was told that they would have someone waiting to complete the work on Friday morning at 7 am. When I got there, they took it back immediately and got to work. They came back and told me what was wrong and how much it would cost and how long it would take. The work was done as promised and i was able to get on the road out of town by 9 am. Great service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are happy to hear of your positive experience with our location. Exceptional deals and positive customer service come standard with the dealership. If you need more help, our team is available to talk -- safe travels!
JUST WANT TO SELL A CAR/TRUCK
Could not get anyone to listen to specific needs for a van to be converted to wheelchair accessible. Nor, did our salesman want to learn. Service is great!
- Customer service 5.0
- Buying process 1.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for leaving us your honest feedback. We sincerely regret to hear we failed to provide you with the quality customer service you truly deserve. Please reach out us at (281) 337-1529 so we can do our very best to make this up to you and regain your confidence back in our dealership, if we still can. We know we can always improve so we look forward to speaking with you soon. Take care.
In and Out In No Time WITH The Car Of Our Choice
Excellent visit to your dealership. In and out quickly with the car of our choice. Streamlined the process immensely. Jeff, kudos to you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
owner
2015 F-150. This is the second time that it's been in for service, and both times it's been great.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
wery Nice Sales staff
Colin is a bright star in your organization. He made my truck buying experience nice. He is helpful and patient. Will hopefully use him to help me with future ford purchases. f 150 King ranch 4by4
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ante, we are happy you enjoyed your recent experience at our location! Our goal is for all our customers to enjoy a stress and worry free experience. We?re glad we provided this to you. We greatly appreciate your business, and thank you again for the review!
Friendly people. Great Service.
The staff was very friendly and helpful. Repair was fully explained and described in detail. I have repeatedly used this dealership for repairs in the past and have been very happy with the service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
William, we are happy you enjoyed your recent experience at our location! Feel free to stop by if you need any assistance in the future!
McRee Ford is a Friendly Dealership
My buying experience was excellent. I purchased a 2016 Mustang and got exactly what I wanted despite it not being in stock at the dealership. Colin Melanson was my salesman, and next time I go to purchase a vehicle, I won't see anyone but him. The price was given to me up front, and was better than anywhere I had previously tried.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Driver
Purchased a 2016 Explorer, last year had a very BAD experience with Quick Lane Service Dept. and told my self I would never go back to McRee Ford again!!! Robert Saxon and Colin Melanson made me feel like I should give McRee Ford another chance, and I am glad did Robert Saxon is a people person and should be credited to the sales staff, look forward to taking my vehicle and talking to the staff.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are happy that we were able to provide a professional, courteous, and engaging experience! Thanks for the feedback and strong recommendation!