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Dave Smith Coeur d'Alene

(97 reviews)
Visit Dave Smith Coeur d'Alene
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:00am–6:00pm
Tuesday 8:00am–7:00pm 7:00am–6:00pm
Wednesday 8:00am–7:00pm 7:00am–6:00pm
Thursday 8:00am–7:00pm 7:00am–6:00pm
Friday 8:00am–7:00pm 7:00am–6:00pm
Saturday 8:00am–7:00pm 8:00am–6:00pm
Sunday 10:00am–5:00pm Closed
New (888) 324-2530 (888) 324-2530
Used (208) 449-0389 (208) 449-0389
Service (888) 375-0436 (888) 375-0436

Reviews

(97 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dave Smith Coeur d'Alene from DealerRater.

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Special Order

Kyle Galaz was very friendly, accommodating and answered all my questions on my first visit in September of 2017 although he knew I was not going to take a stock car from their inventory. He spent 1-2 hours with me, letting me test drive a 2017 Maserati GT convertible and then on line to special order exactly what I wanted. Kyle provided timely updates on the progress of the build of my car in Italy, the shipping and subsequent arrival in CdA on February 13th. Dave Smith is even willing to keep it on their show room floor until the weather and icy roads improve so I can drive it home even though I paid for it and it is taking up floor space. KDH, Hayden Lake, ID

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent

Personnel were all very friendly and professional. All questions answered immediately. Told Paul what I wanted and he brought the exact pickup I wanted. Great work

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

weak service

I filled out the credit application and the salesman would never call me back. Left messages and finally said forget it. Horrible service. Would not recommend.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Maliki, we regret to hear that you had this experience with us. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Dave Smith Alfa Romeo 800-635-8000 EXT. 1243

Bad weather when we went,Great results so worth it.

Owning our business, limited time. We had to go through 4 passes in bad weather. They put gas we signed on our way. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Fantastic Customer Service

Nancy was amazing! She listened to what I wanted and delivered it. I had been to several different lots and they had their own agenda. They tried to sell me a car I didn't want. I told Nancy about this experience and she went above and beyond for me. I have extremely limited time. She was honest about the timeline and clear about the expectations of the process. She text me all the details and worked out all the financing while I was working. When everything was said and done I came in and my paperwork was waiting for me. She found me a car that is perfect for me and my family. She listened to everything! If you are looking for a car, Nancy will take care of you. I highly recommend her! Thank you, Dave Smith Alfa Romeo, you choose right when you hired Nancy, she is a gem!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Thank you Dave Smith Motors

Transaction completed with no hassle, no delay and with good service from all involved at Dave Smith. Prices were fair and my sales person was helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

great service

They did the service and all of the updates at the same time, very convenient service. They have been very helpful and nice to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service

Had my car serviced recently at Dave Smiths Alfa. They were fast courteous and very informative. I would highly recommend that you use Dave Smiths for any automotive repairs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Sales and Service

I purchased my truck through Dave Smith CDA and it was a great "car purchase experience". Since then, all my maintenance has been through Dave Smith CDA, and the service has been exceptional. I highly recommend Dave Smith CDA......you will be in good hands! Brent Heleker

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Sales & Service

I've gone to Dave Smith's now for many years when I'm looking to buy a vehicle. My Sales person is Nancy Herold & she's honest & works hard to find exactly what you are looking for! I've sent my Daughter & friends to her. I now take my car to them for services too. They have never done me wrong!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.