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I have a knack for matching the right vehicle to the customers' wants/needs. Here at Dave Smith it is Truly a No Pressure Hassle Free Buying Experience. I am honored to work here with this way of doing business and for such an amazing company with an incredible culture. I'm a humanitarian, love ALL animals, love reading, love socializing, love traveling, love Fast Cars, love riding my Harley ALOT!!\r\n\r\n I look forward to meeting you in the near future. ;) Greg Hawk","emailTxt":"ghawk@dsfls.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":4045,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":514870,"personPtyId":41407575,"firstName":"Greg","lastName":"Tiemann","titleText":"Sales Associate","emailTxt":"tbonet@dsfls.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":4045,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":514872,"firstName":"Hayden","lastName":"Johnson","titleText":"Sales 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Dave Smith Coeur d'Alene

2.6 out of 5 2.6
Rectangle 48
Sales 8:00 AM - 7:00 PM
Service 8:00 AM - 6:00 PM

Dave Smith Coeur d'Alene Hours

Sales

Monday

8:00 AM - 7:00 PM

Tuesday

8:00 AM - 7:00 PM

Wednesday

8:00 AM - 7:00 PM

Thursday

8:00 AM - 7:00 PM

Friday

8:00 AM - 7:00 PM

Saturday

8:00 AM - 7:00 PM

Sunday

10:00 AM - 5:00 PM

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 6:00 PM

Sunday

Closed

Special Offers

Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Dealer on Cars.com since August 2015

Dave Smith in Coeur d' Alene, Idaho, uses Hassle Free Buying to sell quality pre-owned cars, trucks, and SUVs to custome

...

rs from the Spokane Coeur d' Alene area and to North Idaho customers from Kootenai County and beyond. As a used car dealer we pride ourselves in our large selection of quality pre-owned vehicles at our dealership. At Dave Smith CDA we realize that you have high expectations for your vehicle and we enjoy the challenge of meeting and exceeding those standards.

"Hassle Free Buying"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

2.6 out of 5 2.6
63 lifetime reviews. Includes reviews of Dave Smith Coeur d'Alene from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    August 4, 2020

    I had hoped to purchase a truck and trade in my vehicle... Due to the lack of service I received and the reviews I have read, I will stay away from the... "Wal-Mart" of dealerships.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    July 22, 2020

    I have only written one bad review in my life. My wife and I have purchased many vehicles from Dave Smith over the past 20 or so years and we have been... rather happy with our sales service and purchases except for our last two times. The most recent was earlier this week when I stopped by the Coeur d'Alene lot to purchase a truck (Substantial amount of cash in-hand). AJ was my salesman and as it turned out the vehicle I was interested in had already been reserved - okay, after test driving it and working toward a purchase agreement, now what? I asked what else was available for me to look at and I was shown one other pickup truck. Not caring for that truck I was told there was nothing else on their lot to show me......really? Nothing else? I saw multiple other GMC trucks on the lot. All-in-all I felt like my being there was more of a burden. Being very disappointed with Dave Smith I went to Robideaux Motors where my salesman, Mike, helped me and treated me like one of the family. I purchased a great GMC from Robideaux that same day. John and his crew definitely earned our family's respect and loyalty, so much so, my son purchased his truck from Mike too! Very disappointed in Dave Smith, but more than happy to give ALL of our future business and our recommendations to friends and family to Robideaux Motors - where I should have gone in the first place.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

    Worked with:
    AJ Walter

    Sales Associate

    NOT RATED

  • September 23, 2019

    The experience with Dave Smith, CDA was excellent from the moment I talked to Dave Harrison in sales all the way through the financial process with Craig... Sharar. The employees were friendly and very accommodating! If this is indicative of all Dave Smith dealerships, I strongly recommend them for your next automotive purchase.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    July 25, 2019

    I have bought a couple cars at dave smith with minimal issues. When i bought bwfore with nancy herold the experience was amazing. I love her. This time... however i brought my 18 year old daughter in to get her first new or really new used car. Long story short she found a car that she liked did all the financing on June 8th walked out with a car and signed paperwork. She did have a trade-in that needed to be paid off through a bank she was five days from the due date on her car payment but was told as long as they paid it off within the 10-day. Off that she would be fine needless to say 20 days after the car was bought the loan was still not paid off on the trade we've been called Dave Smith who told us that the financing did not go through on her first car and that they were trying to figure out how to get her different financing it took us calling to figure this out. Now with my daughter's car payment late and almost 30 days late I called numerous times to figure out what was going on was given the runaround for days then finally went in and signed with a new bank assured by Rich that this was going to be a way better deal than the last time there would be no issues I would be there in my referral bonus for bringing her in there and that everything was completely done 10 days after this I had to call again and figure out where the trade money was after the run around for a few days I decided to go in there and personally pick up a check I was told that I had one hour to get in there to get the check before they closed or they wouldn't know what was going to happen with it mean while Rich was getting very angry already that the situation. Thankfully I thought everything was over until my referral fee never came I called for a week straight asking for somebody to call me back to tell me where the referral fee was nobody would call back my husband and daughter decided to go into Dave Smith was told that there was a mistake and that they could come pick up the check the next day the next day we called spoke with Rich who then got irritated that we were calling to figure out what was going on told us he would call us back. An hour later after no call we decided to call him who the receptionist said he was busy I said I would hold until I could talk to him and then finally put me through because he wasn't busy he picked up the phone decided to get angry at the whole situation even though it was not my fault it was his fault and pretty much told me that it was free money to me so well we will see if the check actually comes.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    1.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    8 people out of 8 found this review helpful. Did you?

    Worked with:
    Kyle Galaz

    Sales Manager

    NOT RATED

  • 5.0 out of 5
    June 28, 2019

    I got a van from Dave smith and at the time Kyle Galaz helped me finding the right van even though I was 900 miles away, he would keep me posted as to... when he got new inventory and always stayed on top of things . kyle is now the sales manager and I can see why. He's been selling cars for more than 15 years I believe so definitely knows what he's doing . Anytime I need a new or used car I will always shop Dave Smith in Coeur D Alene and see Kyle.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the kind words and the great review!


    Worked with:
    Kyle Galaz

    Sales Manager

    NOT RATED

  • 2.0 out of 5
    February 24, 2018

    I agreed to a price with the salesman that I would pay for the car. However when I got to the sales finance guy he had added in $150 hand buff fee. There... was no mention anywhere me agreeing to pay this however I just wanted out of there so I didn't want to argue with the people who just wanted to argue with people all day. Also, the car was listed as newly detailed it was gross. There was stuff dripping down the side of the console, They didn't have all of the keys.... in my opinion if you're going to sell cars you may want to get them ready to sell before you actually sell them. Very frustrating on the money I spent

    2.0 out of 5
    Customer Service
    2.0 out of 5
    Quality of Repair
    2.0 out of 5
    Friendliness
    2.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    3 people out of 3 found this review helpful. Did you?
  • 5.0 out of 5
    February 19, 2018

    Kyle Galaz was very friendly, accommodating and answered all my questions on my first visit in September of 2017 although he knew I was not going to take... a stock car from their inventory. He spent 1-2 hours with me, letting me test drive a 2017 Maserati GT convertible and then on line to special order exactly what I wanted. Kyle provided timely updates on the progress of the build of my car in Italy, the shipping and subsequent arrival in CdA on February 13th. Dave Smith is even willing to keep it on their show room floor until the weather and icy roads improve so I can drive it home even though I paid for it and it is taking up floor space. KDH, Hayden Lake, ID

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 7, 2018

    Personnel were all very friendly and professional. All questions answered immediately. Told Paul what I wanted and he brought the exact pickup I wanted.... Great work

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 2.0 out of 5
    February 2, 2018

    I filled out the credit application and the salesman would never call me back. Left messages and finally said forget it. Horrible service. Would not recommend.

    2.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    3 people out of 3 found this review helpful. Did you?
    Dealer Response

    Maliki, we regret to hear that you had this experience with us. Please reach out to us at your earliest convenience so we may further assist you in wo...rking towards a resolution. Dave Smith Alfa Romeo 800-635-8000 EXT. 1243

  • 5.0 out of 5
    January 22, 2018

    Owning our business, limited time. We had to go through 4 passes in bad weather. They put gas we signed on our way. Thank you

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
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