Reviews
They’ve consistently been reliable for service and car
They’ve consistently been reliable for service and car sales. We’ve been a customer for over 5 year and will continue.
- Customer service 5.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Good costomer service.
Good costomer service. Very friendly staff with knowledge and explained the detail of their service. Very countable waiting room, nice and cleaned. And the most thing I enjoyed the people and their clean environment. Thanks! V/r.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The maintenance team here really impresses with
The maintenance team here really impresses with consistent quality and care. From going here a few times for routine care that came with my car I can safely say that, even though their sales team is medicore and fails to establish trust or good communication with their clients, the ground level mechanics and maintenance team is top notch in every way that the rest of the dealership fails to impress. The mechanic advisors are straightforward and knowledgeable, and seems like they able to consistently & quickly establish the communication preference for each client that rolls in. I cant say that I would ever consider buying from the sales team here, but I have never felt the same level of simplistic, honest, good quality car maintenance from a dealership before and plan on returning for as long as I live in easy driving range.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I was treated very well.
I was treated very well. My time was not wasted and the car I wanted was there on the lot.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This is the 5th car I’ve purchased from Carver.
This is the 5th car I’ve purchased from Carver. I will always deal with them. They are honest, fair, and friendly. Tim P. Is awesome I recommend taking to him 110% but honestly I would talk to anyone there because they are all very professional and kind.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very professional and polite sales associates; explained
Very professional and polite sales associates; explained everything in a manner I could understand and answered all my questions
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Well-stocked with quality used vehicles.
Well-stocked with quality used vehicles. Used vehicle was clean and well-serviced. Thank yiu
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Courteous, communicative, prompt.
Courteous, communicative, prompt. Their inventory is impressive. Price is competitive and reasonable. Mark in the sales and Richard in the finance are great to work with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Totally great experience and hassle free deal.
Totally great experience and hassle free deal. Just got my car before the promised time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I love my New Highlander!
I love my New Highlander! My sales person, Tim Parsley was the BEST! Customer Service was excellent. Thank you Tim and Rob.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Nannie, If there is something missing from your new Highlander, please reach out to me direct at 317-331-8070 and I will rectify the situation immediately. As far as the cleanliness of your new Highlander, we will be more than happy to re-clean and allow you to re-inspect it before re-taking delivery. Thank you, Rob Jenne