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Carver Toyota of Columbus

(2,597 reviews)
Visit Carver Toyota of Columbus
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
New (888) 757-6854 (888) 757-6854
Used (888) 856-7810 (888) 856-7810
Service (888) 871-3307 (888) 871-3307

Reviews

(2,597 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Carver Toyota of Columbus from DealerRater.

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They’ve consistently been reliable for service and car

They’ve consistently been reliable for service and car sales. We’ve been a customer for over 5 year and will continue.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Good costomer service.

Good costomer service. Very friendly staff with knowledge and explained the detail of their service. Very countable waiting room, nice and cleaned. And the most thing I enjoyed the people and their clean environment. Thanks! V/r.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The maintenance team here really impresses with

The maintenance team here really impresses with consistent quality and care. From going here a few times for routine care that came with my car I can safely say that, even though their sales team is medicore and fails to establish trust or good communication with their clients, the ground level mechanics and maintenance team is top notch in every way that the rest of the dealership fails to impress. The mechanic advisors are straightforward and knowledgeable, and seems like they able to consistently & quickly establish the communication preference for each client that rolls in. I cant say that I would ever consider buying from the sales team here, but I have never felt the same level of simplistic, honest, good quality car maintenance from a dealership before and plan on returning for as long as I live in easy driving range.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I was treated very well.

I was treated very well. My time was not wasted and the car I wanted was there on the lot.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

This is the 5th car I’ve purchased from Carver.

This is the 5th car I’ve purchased from Carver. I will always deal with them. They are honest, fair, and friendly. Tim P. Is awesome I recommend taking to him 110% but honestly I would talk to anyone there because they are all very professional and kind.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Very professional and polite sales associates; explained

Very professional and polite sales associates; explained everything in a manner I could understand and answered all my questions

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Well-stocked with quality used vehicles.

Well-stocked with quality used vehicles. Used vehicle was clean and well-serviced. Thank yiu

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Courteous, communicative, prompt.

Courteous, communicative, prompt. Their inventory is impressive. Price is competitive and reasonable. Mark in the sales and Richard in the finance are great to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Totally great experience and hassle free deal.

Totally great experience and hassle free deal. Just got my car before the promised time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I love my New Highlander!

I love my New Highlander! My sales person, Tim Parsley was the BEST! Customer Service was excellent. Thank you Tim and Rob.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Nannie, If there is something missing from your new Highlander, please reach out to me direct at 317-331-8070 and I will rectify the situation immediately. As far as the cleanliness of your new Highlander, we will be more than happy to re-clean and allow you to re-inspect it before re-taking delivery. Thank you, Rob Jenne