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Carver Toyota of Columbus

(2,597 reviews)
Visit Carver Toyota of Columbus
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
New (888) 757-6854 (888) 757-6854
Used (888) 856-7810 (888) 856-7810
Service (888) 871-3307 (888) 871-3307

Reviews

(2,597 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Carver Toyota of Columbus from DealerRater.

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I just wanted to give a shout out to Mike, Josh, Carla,...

I just wanted to give a shout out to Mike, Josh, Carla, Paul, Paula, and Diana. I bought a 2019 Chevrolet Camaro SS. Mike & Josh really took their time and explaining the process as well as really tried to get the best deal they could offer. Both were professional and easy to work with. I was also promised a due bill for a oil change, I will be honest it did take a little longer to be re-imbursed but again the team I mentioned really worked hard to live up to their word and represent Carver Toyota. Team work definitely really exists here! I went out of state and purchased this car! Well worth it. Thangs again Josh & Mike for a great experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Immediate service

I stopped by for a Fast service on an unscheduled appointment. I was out of the dealership in less than 2 hours. I will certainly visit again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Love Service Department

The service department always gets me in for an oil Change and Tire Rotation. I also love that a LIVE PERSON answers their line still...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Quick, easy, professional, and complete.

My Prius gets serviced every five thousand miles, and I am extremely happy with my Prius. I get minimum maintenance. Happy pretty much covers it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Carver does it again....

Be it a simple oil change, a recall or necessary service for repairs or maintenance, Carver never lets me down. I am treated like a friend no matter whom I deal with. I do not have a 'person' that I look to upon each visit because it does not matter - top notch, sincere service and honesty every single time. I'm happy to make the hour-long drive, passing a dozen dealership on the way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Paul was able to quickly find the specific vehicle I...

Paul was able to quickly find the specific vehicle I wanted and gave me a great deal. I was very happy to work with him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Tire repair

As always, very pleasant and professional. No surprises. They go the extra mile and do an excellent job. I leave with the confidence that the service was done right and at a decent price for the work performed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great

Trustworthy, And friendly, and prompt, and informative. Dale usually takes care of me but was not there this time. He is always helpful and informative. I think Don helped me this time. Also very friendly and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Best Deal/Customer Relations at Carver Toyota

Bought new vehicle at bargain price. Smooth, no hassle - no pressure negotiation for 2020 Corolla. Worked with very, very personable sales manager (Rob) who patiently spent considerable time with me on numerous calls answering multiple questions and following up. Entire staff at Carver Toyota super friendly and helpful with a yell out to Claire. It’s not often, I walk away from making a major purchase without second guessing myself or having been suspicious of being took. However very confident that I was making the right decision in this case. This was not the closest Toyota but definitely the one that stood out and didn’t mind traveling >80 miles to pick up the vehicle. I look forward to seeing the staff again on my first routine maintenance check. Carver Toyota exemplifies professionalism, courtesy, friendliness, and integrity !!. Thank-you Carver Toyota for a memorable and pleasant experience !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I’ve purchased at least 5 vehicles from Paul Dyer and...

I’ve purchased at least 5 vehicles from Paul Dyer and will continue to work with him for future purchases. He’s knowledgeable, caring, reliable, helpful and very responsive. I can depend on him to return my calls and follow up in a timely manner even on his days off. He’s a true asset to Carver Toyota and should be rewarded or promoted for his continued commitment and integrity.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.