Reviews
Wonderful experience
Claire helped me look at a car I saw online. She was very well prepared and knew a lot about the vehicle. Anything that came up she wasn't sure of, she made a point to call me back the next day and give me the correct information. She will shoot it straight with you and is willing to help find what you are looking for.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great service friendly people. No problems. I don’t...
Great service friendly people. No problems. I don’t like the fact I have to have minimum of 20 words for a review Very happy with service but not review process
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Carver Toyota
I have been satisfied with every interaction I have had with this dealership from the day I bought the vehicle to every service call. They make it quick, easy and affordable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I had service done to my vehicle and Jeff was very...
I had service done to my vehicle and Jeff was very helpful and very accomodating! Excellent service! Everyone in the service area are very friendly
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Safety Recall Visit
While the dealership website was not very accommodating initially, I was able to start a dialogue using the chat feature and schedule everything that I wished to get accomplished that way. Nice! Arrived maybe 10 minutes ahead of schedule and was in and out in no time. Appreciate the detailed maintenance check done which uncovered a dirty air filter and weak battery (I elected to take care of those myself). I happened to see that my vehicle was parked in the finish lane so I wandered back out to the service counter unannounced. I didn't see Ruth anywhere but instead of an awkward indeterminate wait, Denny stepped in and completed the checkout. That's what win together looks like to me.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I brought my 2014 Tacoma in for service.
I called and got an appointment for the next day. I asked and was given an early morning appointment. The service scheduler was very professional,cordial and efficient. The service technician was polite and helpful and I was in and back on the road in 40 minutes. Excellent experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
She was very attentive and explained findings very well....
She was very attentive and explained findings very well. I sat down away from the wait lounge and she went to get me when my car was ready.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service department. It's always good to see the...
Great service department. It's always good to see the same faces. Ruth and Dale have been around a long time. Hope they stay longer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service on rav 4
Carver is closest Toyota dealership to me. I They have a friendly staff. Service was done in a timely matter. Thanks Carver Toyota for the great service! cya in another 5k miles!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Top notch service
The service was great, the waiting area clean, and everyone was very helpful. I would recommend Carver Toyota to family and friends. Thanks for the good service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
