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Bob Johnson of Avon

(723 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 8:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–8:00pm
Tuesday 9:00am–8:00pm 7:00am–8:00pm
Wednesday 9:00am–8:00pm 7:00am–8:00pm
Thursday 9:00am–8:00pm 7:00am–8:00pm
Friday 9:00am–6:00pm 7:00am–8:00pm
Saturday 9:00am–4:00pm 7:00am–8:00pm
Sunday Closed Closed
New (585) 301-4798 (585) 301-4798
Used (585) 438-6271 (585) 438-6271
Service (585) 438-6051 (585) 438-6051

Reviews

(723 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great team and buying experience!

Great atmosphere! Jason and his team are so helpful in finding a car when car shopping seems so overwhelming right now. I can't thank them enough!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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So good it will make you want 2 come back for more

I wanted an SUV and I drove an hour to pick up my Ford Escape. Tommy Lewis was my sales person and answered every questions I had and walked me seamlessly through my first new car buying experience. I highly recommend this sales team and the atmosphere they provided. They made me feel respected, understood and excited to take delivery of my escape. I picked my escape up at night, about an hour before they closed due to my work schedule. I work in healthcare and they got me in quickly, efficiently and most importantly respected my time. 10/10 recommend this team and dealership! The detail department had my new car sparkling!! I look forward to utilizing their service and detail departments for all of my regular maintenance and detailing needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience

Great friendly experience. Dan was understanding and helpful when I had questions. I would come back to this dealership to buy a vehicle again. Thank you Dan The Man!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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HUMBLE

Bought a new Explorer. Process was very easy. My sales consulant Tyler Kole was so helpful through the buying process. This dealership is very humble; it's a nice relaxing atmosphere unlike other dealerships where salesmen are pushy and it turns stressful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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The place to save money and get a fair honest deal

Bob Johnson's Genesee Valley Ford is the best ! We bought our last 2 car there and saved over $12000 dollars compared to the deal our old dealer would offer !! Tyler Colegrove is a great sales person and takes care of you quickly and professionally

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Don’t waste your time

Asked them for interior pictures of a car numerous times looking for a certain color and options and never got them. Instead I got what seemed like 15 generic bs messages. Not driving 200 miles if they can’t be bothered to post more than 3 exterior pictures.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Top notch

Couldn’t be happier with every aspect of purchasing my car from here. The customer service was top notch from my sales representative and went above and beyond to help me. Would recommend to anybody!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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rhwusmc@msn.com

when buying my car or having my car serviced at Genesee Valley Ford they are on time and courteous

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Owner

Very pleased with my service at Genesee Valley Ford

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Lease/owner

This is our 3rd car from Genesee Valley and have always got a good deal when dealing with Betty Harrington

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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