Reviews
Service crew is awesome!
We own two Toyota vehicles...both purchased at Mike Shaw Toyota...and both are serviced at Mike Shaw Toyota. The service crew is always professional, prompt and courteous!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the Great Review!
Great salesman with knowledge
Great salesman, explained all the details of the car I purchased to myself and later on to my son when we picked up the car. Sat in the car with him for several minutes to synk his phone and explain all the functions of the vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the Great Review!
prior review
I sent in prior review and was in bad mood. put wrong agent name on the review.. When I left Monday was in better mood and was happy with service I received from Chris. Hopefully first review will be eliminated.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you James, we appreciate your visits to the dealership
Professional and honest.
Trust Mike Shaw Toyota and their auto techs. They are professional and thorough. Great customer service from the moment one arrives. Only take my vehicle to Mike Shaw.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the Great Review!
Service repair on 2013 Venza
I had a problem with a noise and brought my car in. Morgan got down and looked under my car right then. A part was needed. It came in and was installed the next morning. I always feel that I can trust Morgan with any issue I have with my car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the Great Review!
Very friendly atmosphere.
Employees ready to help, friendly, making sure customers are comfortable, offering drinks and cookies, work hard on making sure your waiting time isn’t too long?
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the Great Review!
Patient and Friendly
I was helped by Mario and Jason in sales and found them to be equally friendly and accommodating. The Finance department treated me and my wife respectfully and wiliing to work on our behalf to secure adequate lending terms. I have visited multiple dealerships and this one is certainly at the very top. I will buy from Mike Shaw Toyota in the future given their very fair treatment.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the Great Review!
Fast and easy
My wait was fast and very comfortable, When I wasn't sure about something the workers were very helpful. And understanding. I'm very happy to go back to get my oil change or get another vichile from mike shaw toyota.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the Great Review!
Good deal
I knew what I was looking for. It took them awhile to find it. When they did and I purchased it at a very fair price.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the Great Review!
Excellent Service
I showed up Monday morning 10/1/18 around 0830, to have my 10,000 mile maintenance, before I got out of my car, Javier Garza was at my door. I further explained what else I would like looked into and was suggested to leave the vehicle as it may take several hours, depending on what the service men would need to do. I was taken home by Mr. Juan (shuttle service), received a call by 1030 am that my vehicle was ready, and received another courtesy shuttle service back to Mike Shaw Toyota. Needless to say, I was blown away by the attentiveness, promptness, and effectiveness of the whole team. Thank you Mike Shaw Toyota for loving what you do and treating us like family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the Great Review!