Reviews
Service
Great Service great work nice people be going back for more work in the future very friendly people great coffee and cookies nice area great
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review.
Excellent service!
Called on Mon. afternoon after my dr. apt., was told it would be about an hr. wait for my 5,000 mile maintenance. Turned out it took only about 30 min. Friendly staff, as always, great cookies, as always and appreciate a free cold drink!. Lynda
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you Lynda!!
Mediocre
I had called & set up oil change appt and when I arrived my appt was NOT in appt book. Also, I was charged a MUCH higher price AND didn’t receive a wash.....
- Customer service 3.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for bringing this to our attention. We apologize that your service experience was unpleasant. We would like an opportunity to fix this and to earn your business, please contact Martin at (361) 793-1267. We look forward to speaking with you.
Professional and courteous.
Sam was excellent to deal with he worked very hard to get the deal done, i traded one Tacoma for another. Cory helped facilitate the deal and ensured everything was a smooth transition.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing us here at Mike Shaw Toyota, and the Awesome review!
Great experience
Laurelin was amazing! I would highly recommend this establishment for car buying. They really make you feel like family. Every single person we met was amazing.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for a great review!
BEST DEALERSHIP IN SOUTH TEXAS!
We have bought 4 vehicles from this dealership. As always, we were treated as family. We were treated with the utmost respect. Jim W. is the best salesman there is. We will always go to Mike Shaw and Jim for our vehicles. Best dealership I South Texas!! Thank you Mike Shaw for everything you do for us!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Tracie
Will always take my car for service at Mike Shaw
Always enjoy coming for service at Mike Shaw! The Service Managers are always helpful and explain the service results. Robert Flores is a great Service Manager!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you!
Wonderful experience
Abel was friendly, knowledgeable and answered all my questions and concerns. Didn't waste my time and showed me exactly what I was looking for.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the Wonderful Review!
Painless
Everyone was very attentive and listened.. They got me into what I wanted!!! And worked with me financially. I’m so happy with what the results were.. V
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Brandon.
Great customer service
They were very informative about the vehicle I purchased. They answered all of my questions about the process of trading in my vehicle. I felt very comfortable talking with my salesman.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank You!
