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Taylor's Auto Max

(3,128 reviews)
Sales hours: 8:00am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 7:30am–5:00pm
Tuesday 8:00am–6:00pm 7:30am–5:00pm
Wednesday 8:00am–6:00pm 7:30am–5:00pm
Thursday 8:00am–6:00pm 7:30am–5:00pm
Friday 8:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 34 awards
2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(3,128 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Taylor's Auto Max from DealerRater.

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Great Experience

I would highly recommend Taylor's for anyone's next purchase. They worked hard to get me into the vehicle I wanted. Very helpful and knowledgeable staff and salesman Cole was great! He answered all of my questions and concerns and made it a quick, no hassle process. Thanks Taylor's!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Used vehicle purchase

High quality product. Important maintenance and repair work done prior to purchase. Excellent sales and service team. If you've looking for clean, quality used vehicles, Taylor's is a good choice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

New Car Purchase

Thanks Taylor's Auto Max for the BEST car buying experience EVER!! Cole McPherson was the best. He made it stress free. It was a true pleasure to work with them! Thanks Taylor's!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

True professionals

I am a returning customer, always treated with the utmost respect from any/all of the staff. They are all very professional, knowledgeable, efficient and fair. They don’t play the games that other dealerships play, so you feel good about your new purchase, not like someone just arm wrested you for a few hours! Service department is great too!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Fantastic customer service

Neal helped us from the moment we called and arrived. We were downsizing two cars to one and overall just ended up purchasing one new car. I am very happy with the purchase. Neal was super friendly and didn't push a car on us. He actually listened to us and helped us out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

David Tate helped me with all phases of my purchase of my...

David Tate helped me with all phases of my purchase of my new Nissan Murano. He was very knowledgeable. helpful and respectful, Also great follow up after my purchase,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Have Had several great experiences with Taylor’s....

Have Had several great experiences with Taylor’s. Purchased several other vehicles before I purchased this newest Nissan. I would recommend chad to my family and friends

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Long time customer

Recently purchased a 2013 F-150 (our family’s 5th vehicle from Taylor’s) and got the pleasure of dealing with Xavier Marshall. He was fantastic to deal with and was able to pull off all our requests throughout the purchase. Our family loves the new truck and it’s always definitely worth the drive from Billings.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Buying a car

Chad and the Team at Taylor’s auto max was phenomenal. He made the process stress free and very easy. I was in and out with a new vehicle in a matter of 2 hours. They were all very polite and friendly. I would definitely buy from them again, although with my vehicle purchase I don’t think that will be any time soon as this car is amazing!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great buying experience

We went straight to Ron Cooper as a friend and knew he would be honest and no stress. He is very delightful and fun to spend time with so making our vehicle purchase with him was awesome. We were very pleased and will let Ron know when we need another vehicle. Thanks Ron and Taylor's.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.