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Taylor's Auto Max

(2,964 reviews)
Sales hours: 8:00am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 7:30am–5:00pm
Tuesday 8:00am–6:00pm 7:30am–5:00pm
Wednesday 8:00am–6:00pm 7:30am–5:00pm
Thursday 8:00am–6:00pm 7:30am–5:00pm
Friday 8:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 34 awards
2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(2,964 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Taylor's Auto Max from DealerRater.

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Great People

ACR is the greatest. they got me into something I could work with for low payments. I would recommend everyone to go there. they are so helpful and do their best to get you into a car... not a lemon....thank you Cathie Blalock for all your help..I really appreciate your help. you were so helpful. . thank you. Sharon Crowley-Stout

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excellent service

My dealer jay, what very informative and led me through all the steps to achieve in purchasing my new Nissan. Excellent sales Representative!! I love my new Nissan!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Suzuki Arrio with Ron Cooper

Good salesman, leveled with us and didn't do anything shady. Could have worked the price a bit more but overall the experience was a nice and I got a decent car for a decent price

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Who knew

Car shopping is exhausting! I want someone to listen to what I need not sell me what they think I need. Brian Cook at Taylor's listened to what I had to say took that into consideration and found a vehicle that met my needs and my budget. Thank you Brian :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The Best !!

Ron Cooper should be salesman of the year ! He is personable, caring and understanding. Went out of his way to help me along the way with reaching my goal of getting the car that I wanted. I will be sending everyone I know that is looking to purchase a car, straight to Ron. Thanks for all you did, Ron.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Another great buying experience

I normally do not leave feedback but I felt that the experience I had at Taylors should be an exception. The other day I bought me second truck from Jay and was still not let down. He remembered me from when I first bought a truck from him over three years ago! Jay’s remembrance of me made my buying experience much more personal. It was as if a friend was helping me buy my car. Just like the first truck I bought from Jay, he again gave me a great deal with excellent customer service. If you are like me and hate “high pressure” salesmen then Jay is the man for you. He will always help you out with your vehicle needs, even after the sale! Jay is a great guy and I definitely recommend Taylors Auto Max to everyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Unexpected pleasant buy

We had a not so pleasant car shopping experience down the road just prior to stopping in at Taylors. Jay was awesome from the beginning of our visit. He was honest and upfront. Something you don't expect when car buying. We were looking for a no bull, in and out, answers to our questions, upfront salesman, and Jay did just that and got is in a newer/cheaper payment vehicle. We will definitely recommend him and Taylors to our friends/family as well as be back in the near future for our second vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Incredible

Ron Cooper went above and beyond any sales rep that we have ever had before. He was willing to give up a portion of his commission to make our vehicle buying experience more then we could have ever asked for. My wife and I will be sending everyone we know to Ron and when our three chidlren need a car, where ever Ron is, that's where we will be as well. Please let him know how much we appreciate everything he has done for our family. Only a man of God would make that kind of sacrifice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Superior customer service

My car buying experience at Taylor Auto Max was pleasant from start to finish. Chad Taylor and Jay Schabarker were attentive and informative. Moreover, they remained patient when responding to all my (many) questions and concerns. In what felt like no time at all, I went home the proud owner of a new car. I'd highly recommend TAM for all your car-buying needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Outstanding Customer Service

I would definitely recommend ACR. It's all about customer service and Pacer, in my opinion, went above and beyond. He was not pushy and he met all of my families needs. He even went out of his way to make sure that all of my kids were satisfied from letting them ride in the front when we test drove our new car to helping program phones with the Bluetooth capabilities.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.