Reviews
A rare, refreshing car buying experience
Working with that staff at Taylor's Auto Max, namely Bob Anderson, was truly a refreshingly smooth experience, especially compared to car buying experiences we have been through in the past. Rather than worrying solely on solidifying a sale, Bob listened thoroughly to our needs/wants and financial stance to find us the truck that fit our families situation perfectly. You'd be hard pressed to find a dealership/salesman that will make you feel more taken care of during as well as after the sale. Bob even came in on a day off to get us into our truck a day earlier. Jay Schabarker took care of us in our final stretch of inking the deal and was extremely nice, personable and helpful. If these guys are any indication of the caliber of the rest of the employees, this is surely a hard to find five star dealership everyone should consider when looking to get in to a new rig. Thanks again for everything Bob, Jay and the rest of the staff that made it such a pleasant and friendly atmosphere!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Fast, quality service.
I was looking for a reliable diesel pickup. Found a potential candidate on Taylor's website. I test drove, made a deal on my trade, and was out of the dealership in 90 minutes. No hassles.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent experience
Great experience! Ron was extremely helpful and I would recommed his services to anyone that is interested in purchasing a vehicle whether it be new or used.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
New truck
Chad Taylor was fun to work with and got me into the truck that I wanted with a great price and there where no hoops to jump thru. Great experience! !
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hard working
Jay worked all day to get me and my family into a Doge Journey. He helped make the loan process work for me and got me into a payment system that is afforadable. He found jsut the right vehicle for us.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very responsive sales team
Jay Constantino did a great job working to get the 2015 Beetle RLine I wanted. He was able to get an inventory swap from an out of town dealer, and it was a swift turnaround. He worked outside of business hours with me to find the right car, and I really appreciate the personalized attention.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Top notch customer service
The car buying process was made simple here. No BS, they tell you how it is and wont point you in a direction in which you aren't comfortable. The only issue I had was when they washed and detailed the car I bought, the wash wasnt great. There was visible dirt that remained and i found an empty pop can in the door compartment. Also, I drove the car off the lot with less then 1/4 of a tank of gas, i expected more. besides that I was very pleased with everything and plan to return when I need another vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Fast, Easy, Enjoyable
Our sales person brought the car to his home, which is across the street from our house so that we could drive the car. He knows how busy of a schedule we have and made it very easy to try the vehicle and to make our decision.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Loyal to the end
I worked with Jay Schabarker, as i have for the last two years, and he was helpful and did as much as he can when i had trouble financing. It took me days to get financed and he did everything in his power to hold the car i wanted, and get us financed. I absolutely love coming to this dealership and am always satisfied when i work here and with Jay. I will recommend to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience
Dave was great, he worked with us with no run around. We will buy are next vehical from Taylor's nice to have a dealership work with us and not just for the money Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car