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Taylor's Auto Max

(2,965 reviews)
Sales hours: 8:00am to 6:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 8:00am–6:00pm 7:30am–5:00pm
Tuesday 8:00am–6:00pm 7:30am–5:00pm
Wednesday 8:00am–6:00pm 7:30am–5:00pm
Thursday 8:00am–6:00pm 7:30am–5:00pm
Friday 8:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 34 awards
2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(2,965 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Taylor's Auto Max from DealerRater.

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Salesmen are very friendly and a pleasure to work with

There was a disconnect from the price on the vehicle which I was offered. After a verbal agreement on the price of the car, when it came time to sign papers I was told a certain factory rebate did not apply and I would have to pay the extra $750. Of course this did not make me happy, however, due too Taylor's honoring the negotiated price after some discussion, they made things right. It is because of that I will recommend them to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Glad Taylor's Auto Max is so close to Helena

Yesterday, Gary helped us find our new car! Today he delivered it to Great Falls where we made a trade. Gary has a lot of enthusiasm and is an excellent and hard worker. He finished our paperwork quickly and let us head home early. Tomorrow we will leave on our out-of-state trip with a new car! baum

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

OUTSTANDING!

We are not your regular vehicle shoppers. We hold on to a vehicle until the wheels begin to fall off. The sale team of Ron and Gary was supportive during the process sharing their years of experience. We found a vehicle worked through the prices and left happy to have new wheels. We felt that Taylor Auto Max team of Ron and Gary went out of their way to answer our questions and to go into detail their knowledge of the vehicle we purchased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great Job

Jay did an excellent job getting us a truck in our price range with a monthly payment that fits our budget! He was super helpful and we live our new truck! We will definitely recommend him to friends!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

the best in great falls or anywhere!

I bought a 2014 ram 2500, this is my sixth vehicle through Taylor's. Every time I have been here it is an excellent experience. Cathy Blalock helped me and she is the best. I highly recommend Taylor's for all of your automotive needs, and if you can have Cathy as your sales representative you will never be disappointed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

didnt have to kick myself

would hace been a five star complete rating except for two glitches. still am driving away very happy with my purchase. if i plan on purchasing another vehicle someday. taylors automax is a good place to start. saved me alot of time, trouble and had minimum confusion. honestly though-two glitches. little but enough to irritate my side. so close to perfect five star. but im a perfectionist. the littlest things count. i cant expect anyone else to live up to my standards but they came very close. did i mention i drove away very happy. oh. still am.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

NOT YOUR TYPICAL DEALERSHIP

WE HAVE BEEN LOOKING FOR A TRUCK TO FIT OUR NEEDS FOR SOMETIME. OTHER DEALERSHIPS WERE LOOKED AT BUT NEVER OFFERED WHAT TAYLOR'S WOULD. OUR SEARCH STAYED WITH TAYLOR'S GREAT FALLS AND FORT BENTON. WE EXPRESSED MAKE MODEL AND PRICE RANGE TO RON COOPER. HE KEPT IN CONTACT. WHEN A TRUCK CAME IN THAT MIGHT FIT OUR NEED HE WOULD CALL. HE TREATED US AS FAMILY WHICH MEANT THE WORLD TO US. HE FOLLOWED THRU EVERY DETAIL. HE WENT ABOVE AND BEYOND OUR EXPECTATIONS. RON YOU'RE AWESOME!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excellent customer service - Kip was awesome!

Provided excellent customer service, professional staff, great selection on vehicles, quality sales. Highly recommend Taylor's Auto Max in Great Falls, MT. We told salesman (Kip) what we wanted in a vehicle and he provided us with information on the best choice for what we were looking for. He was well educated and knowledgeable about all the different vehicles and pointed us in the right direction. We didn't have to haggle over prices - but got a fair value on our trade-in and new vehicle price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Awesome!!

I got the pleasure of getting to work with Princeton, not only was he exceptional and caring, but he made sure that I drove away in the vehicle thatbi wanted and nothing less. He genuinely cared about what I wanted and made sure I got it, and that shows a lot. The atmosphere was extremely friendly and I couldn't have asked for a better experience. I highly recommend Princeton because I know you will drive away happy and in the car of your dreams!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome!

I got the pleasure of working with Princeton, not only was he exceptional and caring, but he made sure that I was able to get the car that I wanted and nothing less. I would highly recommend Princeton, because I know you will drive away in what you were wanting and in something you love. The atmosphere was so friendly and I couldn't have had a better experience elsewhere.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.