Reviews
Salesmen are very friendly and a pleasure to work with
There was a disconnect from the price on the vehicle which I was offered. After a verbal agreement on the price of the car, when it came time to sign papers I was told a certain factory rebate did not apply and I would have to pay the extra $750. Of course this did not make me happy, however, due too Taylor's honoring the negotiated price after some discussion, they made things right. It is because of that I will recommend them to others.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Glad Taylor's Auto Max is so close to Helena
Yesterday, Gary helped us find our new car! Today he delivered it to Great Falls where we made a trade. Gary has a lot of enthusiasm and is an excellent and hard worker. He finished our paperwork quickly and let us head home early. Tomorrow we will leave on our out-of-state trip with a new car! baum
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
OUTSTANDING!
We are not your regular vehicle shoppers. We hold on to a vehicle until the wheels begin to fall off. The sale team of Ron and Gary was supportive during the process sharing their years of experience. We found a vehicle worked through the prices and left happy to have new wheels. We felt that Taylor Auto Max team of Ron and Gary went out of their way to answer our questions and to go into detail their knowledge of the vehicle we purchased.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Job
Jay did an excellent job getting us a truck in our price range with a monthly payment that fits our budget! He was super helpful and we live our new truck! We will definitely recommend him to friends!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
the best in great falls or anywhere!
I bought a 2014 ram 2500, this is my sixth vehicle through Taylor's. Every time I have been here it is an excellent experience. Cathy Blalock helped me and she is the best. I highly recommend Taylor's for all of your automotive needs, and if you can have Cathy as your sales representative you will never be disappointed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
didnt have to kick myself
would hace been a five star complete rating except for two glitches. still am driving away very happy with my purchase. if i plan on purchasing another vehicle someday. taylors automax is a good place to start. saved me alot of time, trouble and had minimum confusion. honestly though-two glitches. little but enough to irritate my side. so close to perfect five star. but im a perfectionist. the littlest things count. i cant expect anyone else to live up to my standards but they came very close. did i mention i drove away very happy. oh. still am.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
NOT YOUR TYPICAL DEALERSHIP
WE HAVE BEEN LOOKING FOR A TRUCK TO FIT OUR NEEDS FOR SOMETIME. OTHER DEALERSHIPS WERE LOOKED AT BUT NEVER OFFERED WHAT TAYLOR'S WOULD. OUR SEARCH STAYED WITH TAYLOR'S GREAT FALLS AND FORT BENTON. WE EXPRESSED MAKE MODEL AND PRICE RANGE TO RON COOPER. HE KEPT IN CONTACT. WHEN A TRUCK CAME IN THAT MIGHT FIT OUR NEED HE WOULD CALL. HE TREATED US AS FAMILY WHICH MEANT THE WORLD TO US. HE FOLLOWED THRU EVERY DETAIL. HE WENT ABOVE AND BEYOND OUR EXPECTATIONS. RON YOU'RE AWESOME!!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent customer service - Kip was awesome!
Provided excellent customer service, professional staff, great selection on vehicles, quality sales. Highly recommend Taylor's Auto Max in Great Falls, MT. We told salesman (Kip) what we wanted in a vehicle and he provided us with information on the best choice for what we were looking for. He was well educated and knowledgeable about all the different vehicles and pointed us in the right direction. We didn't have to haggle over prices - but got a fair value on our trade-in and new vehicle price.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Awesome!!
I got the pleasure of getting to work with Princeton, not only was he exceptional and caring, but he made sure that I drove away in the vehicle thatbi wanted and nothing less. He genuinely cared about what I wanted and made sure I got it, and that shows a lot. The atmosphere was extremely friendly and I couldn't have asked for a better experience. I highly recommend Princeton because I know you will drive away happy and in the car of your dreams!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome!
I got the pleasure of working with Princeton, not only was he exceptional and caring, but he made sure that I was able to get the car that I wanted and nothing less. I would highly recommend Princeton, because I know you will drive away in what you were wanting and in something you love. The atmosphere was so friendly and I couldn't have had a better experience elsewhere.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car