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Taylor's Auto Max

(2,982 reviews)
Sales hours: 8:00am to 6:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 8:00am–6:00pm 7:30am–5:00pm
Tuesday 8:00am–6:00pm 7:30am–5:00pm
Wednesday 8:00am–6:00pm 7:30am–5:00pm
Thursday 8:00am–6:00pm 7:30am–5:00pm
Friday 8:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 34 awards
2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(2,982 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Taylor's Auto Max from DealerRater.

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James Winters was extremely helpful and knowledgeable. ...

James Winters was extremely helpful and knowledgeable. This was my second time that James has helped me purchase a used vehicle. I found him to be honest, caring, sincere, and loyal to his customers. He looked and worked very hard to find me a used vehicle. When I wanted to trade off the first vehicle, he was there helping me decide which route to go. I finally settled on a Chevy HHR. I was really impressed with how well James knew this vehicle. He knew I was looking for something with low mileage and good on gas. He went over the process with me and helped me decide which vehicle made more sense for me to drive. He is outgoing, friendly, and quite willing to help his customers. I enjoyed visiting with him as well. I highly recommend this salesmen and would have no problems telling other people I know, that they should go see James Winters at Taylors. I thinking he deserves a big Christmas Bonus from Taylors.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I'm an active duty Air Force member and the...

I'm an active duty Air Force member and the "REAL DEAL" Ron Cooper really reaches out for military members. Any Military member looking for a new or used vehicle look no further. Overall, a great experience and Ron matched the price I wanted for a used Chevy Suburban 2013. The only thing that I did notice negatively was that the vehicles cleanliness wasn't up to standard. If I would of mentioned this i'm sure Ron would of taken care of it. Another thing that stood out was how he priced some accessories I was looking for. He even followed up with me a couple days later to ensure the vehicle was good to go. One can have a lot of mixed feelings when dealing with car salesman. I noticed his faith in Christ from the start and that was a true blessing!!! Thanks again to the "REAL DEAL" and Merry CHRISTmas to you and your family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

my salesman Ron Cooper was great I would deal with him...

my salesman Ron Cooper was great I would deal with him anytime very friendly and accommodating. A real pleasure working with the guy.I will purchase another vehicle from him soon. thanks Ron YOU are great to work with......

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

When we purchased a car in Oregon it turned out to be a...

When we purchased a car in Oregon it turned out to be a real bad experience. Taylor's AutoMax returned some of our faith in purchasing a vehicle. We told them from the get go that we had a limited amount of time to purchase a vehicle and didn't want to play the game of dickering back and forth. We were in and out in the allotted time, thanks to Ron.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I went to Taylor's Auto Max on the recommendation of...

I went to Taylor's Auto Max on the recommendation of a friend and co-worker, Leslie Jiminez. My vehicle was totaled by a deer and Leslie told me of the great experience she had at Taylor's, so I decided to start there. I felt like Josh did a great job and listened to what my husband and I wanted in a used vehicle and did the best he could to show us vehicles as close to what we wanted and needed in our price range. I appreciate all the help we received. I thought everyone was very friendly and great to work with, from Josh, to finance, to the service department. Thank you all so much for your assistance in making buying a vehicle as painless as possible! :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

We just traded our Jeep for a newer model at Taylor's...

We just traded our Jeep for a newer model at Taylor's Auto Max and are very happy this is where we made our purchase. Jay was knowledgable and professional, from the time I was looking in the lot, to closing the deal when my husband and I returned. Jay did an excellent job and will be highly recommended to others considering to buy or trade a vehicle.Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

All employees were very accomodating and open to your...

All employees were very accomodating and open to your needs as a customer. They are willing to work with YOUR situation and budget as best as they can. Overall, they just want to give you what you really want and will make sure to adjust however they need to.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I found the truck I was looking for at Taylor motors....

I found the truck I was looking for at Taylor motors. Michael was very easy to work with and treated me fairly. They even found me a better finance rate then what I was preapproved for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We have had nothing but problems with the vehicle. I have...

We have had nothing but problems with the vehicle. I have driven the vehicle total of 14 days out 30. It has been in the shop the rest of the time with transmission and rear driveline issues. The first time it went to the shop was 3 days after buying it. Than we had to have the fuel gauge replaced in the shop for another trip. As far the price; we had to pay for half the cost of the navagation disk as the vehicle did not have one but yet the value of the vehicle was priced for having the navigation in it. Been trying since we bought it to get an navagation manual so I know how to run the radio and navagation and to this day a month and half later nothing. No one seems to care that we are having issues with the vehicle and no one has called or checked or reimbursed us for our problems. When my vehicle was traded in it was thought to have something wrong with it and didn't get the trade in it should have got, but they can sell us one that has had over $5000 worth the work done and not to say being without a vehicle for over 2 weeks. I am not happy with any service I received and don't think I will be returning any time soon to buy another vehicle there. I would not recommend to any of my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

He was really good at finding exactly what we wanted and...

He was really good at finding exactly what we wanted and he was super costumer friendly. I know that when I'm ready for a new car I'll definitely want him to help me find what I'm looking for!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.