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University Kia

(320 reviews)
Visit University Kia
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 12:00pm–5:00pm Closed
New (256) 513-4713 (256) 513-4713
Used (256) 217-4862 (256) 217-4862
Service (256) 217-7968 (256) 217-7968

Reviews

(320 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of University Kia from DealerRater.

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Very polite no force to purchase took time to explain and

Very polite no force to purchase took time to explain and walk through all about the vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

This feedback is gratifying to receive! We appreciate your business and we hope to work with you again at University Kia Huntsville. Safe travels!

Consumer response

Very polite o force to purchase also let me ToHe had patience and walk through all about several vehicles. I would use him again and I would definitely recommend him.

i loved how the workers had very excellent customer

i loved how the workers had very excellent customer service and also worked with us on getting our new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your stellar review and kind words about us here at University Kia Huntsville! We're delighted that our team was able to provide you with excellent customer service and help you find the perfect new vehicle. Thank you for trusting us with your business and we hope you enjoy your new ride!

They were so nice and helpfully me.

They were so nice and helpfully me.and I was so happy they took me in early then my app was. Thank yall.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're thrilled to hear that you had a positive experience at University Kia Huntsville! It's great our team was able to assist you and take care of your needs ahead of schedule. Thank you for taking the time to write us a five-star review!

This now make the second vehicle purchase from this

This now make the second vehicle purchase from this dealership, 2019 and now 2023. I have yet to experience a bad customer service. University Kia is the place to go for real individual who treat you like family and help to ensure you leave with what you desire.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're so grateful for your continued support! It means the world to us that you had a great customer service experience on both of your vehicle purchases. We are thrilled to have you as part of the University Kia Huntsville family. Safe travels in your new car!

Evan was great!

Evan did a great job taking care of me! I was early for my appointment and he took me right away. He addressed all my issues and helped me with my touchscreen issue also. He is going to be my go to for my services from now on! Great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Debra, thank you for the review! We are thrilled to hear that Evan delivered such a successful service experience. Drive safely, and we hope to see you back again at University Kia Huntsville!

University Kia worked with me to ensure that a Technical

University Kia worked with me to ensure that a Technical Bulletin on my vehicle was implemented correctly and processed as a warranty.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Travis, thank you so much for taking the time to review University Kia Huntsville! We truly appreciate your feedback!

I am pleased with the service and performance of my car

I am pleased with the service and performance of my car so far. After dealership/manufacturer concluded I had engine problems, I was allowed to use rental vehicle pending completion of repairs on my car. Grateful for Sharon who coordinated and kept me informed on status of service on vehicle to completion. Thank you Sharon

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear you've been pleased with the service and performance of your car so far. We know how stressful it can be to deal with engine problems, that's why we're happy we could make things easier by providing a rental vehicle. Sharon always goes above and beyond to ensure our customers are well-informed about their repairs. Thank you for choosing University Kia Huntsville!

Consumer response

University Kia Apr 29, 2023 a.c.e.4171ah GG I am pleased with the service and performance of my car so far. After dealership/manufacturer concluded I had engine problems, I was allowed to use rental vehicle pending completion of repairs on my car. Grateful for Sharon who coordinated and kept me informed on status of service on vehicle to completion. Thank you Sharon

Everyone was very nice and helpful.

Everyone was very nice and helpful. Evan addressed all of my concerns. Service was done very quickly and I didn't have to wait long.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Marlene, we are delighted to hear that you enjoyed working with Evan during your recent visit. Thank you for having confidence in University Kia Huntsville!

I went in with a plan and came out with a new dream, it

I went in with a plan and came out with a new dream, it was an effortless and great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Jennifer, thank you for the review! We are so glad to hear that you had such a successful purchase experience. Drive safely, and we hope to see you back again at University Kia Huntsville!

Corey was awesome and very patient with us and made our

Corey was awesome and very patient with us and made our purchase happy Andre was also awesome

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving University Kia Huntsville a five-star review! We are happy to hear that Corey and Andre provided awesome customer service during your sale. Enjoy the new ride!