Rectangle 48
Sales 8:30 AM - 8:00 PM
Service 7:00 AM - 6:00 PM

University Kia Hours

Sales

Monday

8:30 AM - 8:00 PM

Tuesday

8:30 AM - 8:00 PM

Wednesday

8:30 AM - 8:00 PM

Thursday

8:30 AM - 8:00 PM

Friday

8:30 AM - 8:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 2:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since April 2015

Welcome to the University Kia website, a fast and convenient way to research and find a vehicle that is right for you. W

...

hether you are looking for a new or used Kia car, truck, or SUV you will find it here. We have helped many customers from Huntsville, Madison, Decatur, Athens, Scottsboro, Gurley, Brownsboro, Cullman, Fayetteville, Harvest, Lacey Springs, New Hope, Normal, Owens Cross Road, Valhermoso Springs, Redstone Arsonal, Hartselle, Austinville and Mooresville find the Kia of their dreams!

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.1 out of 5 4.1
107 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    November 3, 2018

    Though we did not purchase a used car from University Kia, we were so pleased with Amber in the way we were treated, and her deep product knowledge. She... answered our questions with clarity, and in so many ways understood our needs. Had our plans not changed, we would have made a purchase. My wife and I look forward to doing business in the future.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 23, 2018

    I was a little uneasy about purchasing a new car but when I arrived at University Kia they eased all of my concerns. My car buying experience was one... of the BEST. They had a great selection of new & used cars to choose from. My salesman, Andrew, was very courteous and helpful. Because of him and the great managers at University Kia I am now the owner of a 2018 Kia Optima.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • November 24, 2017

    Being that it had been 11 years since I last purchased a vehicle, I was very nervous about purchasing a new/used one. From the moment I walked into the... store, Gabriel made me feel very comfortable. He was professional, knowledgeable, and personable. He asked questions to find out exactly what I was looking for in a car and then provided options that fit my interests and budget. I expected to maybe drive off in a used but low mileage car or suv; instead, I drove off in a brand new 2018. I am highly satisfied with my purchase and will be back when I'm ready to go through the buying process again (in a few years). Thanks Gabriel!!!

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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    October 20, 2018

    I've never written a bad review before, but University Kia used a "bait and switch" tactic today that I would consider at least unethical... and possibly illegal. University Kia had a used vehicle listed on several websites, and they confirmed the price of the vehicle both over the phone and in person. After we test drove the vehicle and were prepared to purchase it, the floor manager informed us that the price had gone up $600+ and that they would not honor the listed or quoted price. They also would not honor their ongoing promotion of $500 off a new or used vehicle, though the vehicle should not have been excluded from the deal. If their price on a vehicle seems lower than neighboring dealerships, it is probably too good to be true. I'd recommend making a purchase through one of Huntsville's more reputable dealers.

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    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    October 20, 2018

    BAIT AND SWITCH is the name of their game. I came to see a car they had listed and had a verbal agreement on a price with Zack (nice guy) we decided... to go grab a coffee to think about it and when we came back they wouldn’t honor the agreed upon price. I thought they were joking at first but the sales manager came out and was extremely rude and very demeaning to me, my wife, and my father. I had a print out of our agreed upon price from their website and another from CarGurus but they refused to honor it. On top of everything they wouldn’t honor their “coupon “ of $500 off from their website. I STRONGLY RECOMMEND that you AVOID this dealership in it entirety, at least until they change their management.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    August 26, 2018

    Bought a Dodge dart a couple years ago with Platinum warranty at KIA in huntsville. Brought car in due to over heating. KIA replaced thermostat under... extended warranty. KIA called and said car still overheating and water pump was bad. Said I need to take it to dodge because it was still under manufacture power train warranty. Dodge said thermostat was not installed correctly. Dodge fixed the issue with thermostat. Took paperwork from dodge showing what they did back to KIA to get my 100.00 dollar deductible back. I showed the paper work to KIA service manager he said he did not believe dodge. Dodge did not charge me to correct what KIA was supposed to fix. When I asked service manager for a refund of the 100.00 deductible paid to KIA. He said NO ABSOLUTELY NOT. Because KIA did not fix what was wrong and was forced to take car to dodge, we were without the car for about 10 days. Service manager did not care about customer at all.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    August 23, 2018

    Took car in for over heating. Had bought the Platinum extended warranty on a used Dodge dart. After having car for a couple days kia called and said... thermostat needed to be replaced. They replaced the thermostat but said it was still over heating and water pump was bad. Kia said I need to take car to dodge because it was still under manufacture power train warranty. Hard to pay kia 100.00 deductible for something that was not fixed. Took it to dodge and they fixed the issue. Dodge said the thermostat was installed incorrectly. Went back to kia to get the 100.00 deductible refunded. Service manager said absolutely not. Very unprofessional and not customer oriented. Will not buy another car from kia and recommend nobody pays extra for extended warranty.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    July 14, 2018

    Traded for KIA Optima and was lied to about trade in amount, car received was used as a loaner that I was not told about, and they delivered the car with... trash and sand in it. Will never go back!!!

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 12, 2018

    I located a used vehicle on line, emailed a representative who responded quickly. With me living 2 hours away, I knew that they would have to sell me... on the vehicle via telephone . I arrived at the dealership and was immediately greeted by Cedric McGinnis who provided 1st class service and made my car buying experience smooth and with positive results. If you want an experienced, responsive and spirited Sales representative, let Mr. McGinnis work for you.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 20, 2018

    Ben met us in the parking area and from there I test drove several cars until we got in the Soul. From then on I knew this was it. Then I met Ben's brother... Corey who prepared the paperwork. I have to say I was apprehensive about the $amount. Corey immediately sensed my uneasy feelings and walked out of the room then was back in about two minutes. My uneasy feelings vanished at what he had to tell me. I left there a very grateful and blessed buyer. This was the best car buying experience I've had in my many years of car buying. I am one happy and satisfied customer. Thank you Ben and Corey. And while there I got to meet Arthur but not his son. Their commercials are what made me want to check out University KIA. They are true to their word. Awesome!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
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