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Easterns Automotive Group of Laurel

(4,131 reviews)
Visit Easterns Automotive Group of Laurel
Sales hours: 11:00am to 5:00pm
View all hours
Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 11:00am–5:00pm
2025 state dealer award
View 13 awards
2025 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(866) 892-9327 (866) 892-9327

Reviews

(4,131 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Easterns Automotive Group of Laurel from DealerRater.

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The team was very helpful and super attentive to my needs

The team was very helpful and super attentive to my needs I really enjoyed the experience!

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you very much for your feedback. We really appreciate you telling us how your experience was with us. We will definitely continue working hard to make our customers proud.

We were attended by John Correa at eastern group in

We were attended by John Correa at eastern group in Laurel location, he was so nice, and provide us all the information about the car, we really appreciate him because he explained the process and we can get our car without any inconvenients and answer all our questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Customer service is important to us so please know your words have great value to us. We are grateful to have you as a customer and we appreciate your positive feedback.

Amadou Sow has been great and the finance manager as

Amadou Sow has been great and the finance manager as well. Thank you for great service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Congratulations on your purchase! Thank you so much for this wonderful review. We were glad to help!

I would like to thank Francisco Cabrera for making my

I would like to thank Francisco Cabrera for making my purchase of a new vehicle a smooth transition. His professionalism was impeccable. In fact the entire team at the Laurel, Maryland lot on 3510 Fort Meade Road awesome. Thank you so much.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Customer service is important to us so please know your words have great value to us. We are grateful to have you as a customer and we appreciate your positive feedback.

Brynna was awesome and precise with everything.

Brynna was awesome and precise with everything. She helped a lot and was very friendly. The only problem I had was they didn’t clean the interior of my vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for your feedback. We really appreciate you telling us how your experience was with us. We will definitely continue working hard to make our customers proud.

Eastern motors dealership located in Laurel MD.

Eastern motors dealership located in Laurel MD. Was a great experience for me.At the time of waking threw the door,you are greeted with such kindness and love ❤️ Aw wonderful experience I will definitely return

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

GREAT! We are thrilled to hear that you had a smooth and painless car buying experience. Thanks for choosing Easterns!

They knew exactly what I wanted from the moment I pulled

They knew exactly what I wanted from the moment I pulled up! Amazing customer service! I would definitely recommend them to anyone who needs a car. I knew I was in the right place by the way they welcomed me in. It honestly felt like a little slice of home. I had actually forgotten about the fact it was a dealership. They knew what to say and when. I’m excited for my new relationship with my new Nissan and the fact that I know I can go to them at anytime for anything. Definitely assets of the company!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Customer service is important to us so please know your words have great value to us. We are grateful to have you as a customer and we appreciate your positive feedback.

Francisco was very helpful and efficient and

Francisco was very helpful and efficient and knowledgeable of the vehicles on the lot. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Congratulations on your purchase! Thank you so much for this wonderful review. We were glad to help!

Brandon and the rest of the staff here at Easterns were

Brandon and the rest of the staff here at Easterns were super helpful. They made the car buying experience so much easier and were willing to work with you on the best possible options. Would recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Jesse, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!

Brandon Torrez was very helpful and respectful.

Brandon Torrez was very helpful and respectful. He really took the time to put me in a car that I wanted. Look for him when you come in :)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Sabriya , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!