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Easterns Automotive Group of Laurel

(4,131 reviews)
Visit Easterns Automotive Group of Laurel
Sales hours: 11:00am to 5:00pm
View all hours
Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 11:00am–5:00pm
2025 state dealer award
View 13 awards
2025 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(866) 892-9327 (866) 892-9327

Reviews

(4,131 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Easterns Automotive Group of Laurel from DealerRater.

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Brandon Torrez was extremely helpful and explained

Brandon Torrez was extremely helpful and explained everything to us. This was my son’s first car purchase and Brandon was very knowledgeable, helpful and patient.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Yolanda , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!

I had very good experience with Brandon Torrez, I had

I had very good experience with Brandon Torrez, I had found him on the Facebook marketplace and I was hesitant at first because of dealerships but he explained everything and we had a insurance problem but we got through it he went through every source to find a solution and most salesmen dont go to that extra extent so i definitely appreciate him and would would recommend everybody to come and do business with him!

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Raysawn, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!

Amadou Sow and Rozell Thome were amazing.

Amadou Sow and Rozell Thome were amazing. I hate going to dealerships but they made the experience not overwhelming or terrible. They didn’t add any pressure. I appreciated that which is why I went through the process abs brought a car.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Customer service is important to us so please know your words have great value to us. We are grateful to have you as a customer and we appreciate your positive feedback.

I had the best experience here my guy Francisco is the

I had the best experience here my guy Francisco is the best I thought I wasn’t gonna leave with a car but he work his magic and Walla I was driving off the lot in my new car thanks again frank

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you very much for your feedback. We really appreciate you telling us how your experience was with us. We will definitely continue working hard to make our customers proud.

Francisco is a great salesperson, super knowledgeable,

Francisco is a great salesperson, super knowledgeable, patient, and works with you where you are to best help you! Super grateful to have worked with him!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Customer service is important to us so please know your words have great value to us. We are grateful to have you as a customer and we appreciate your positive feedback.

Consumer response

Thank you all for your help and great service!

I recently had to relinquish the 2015 Charger that my

I recently had to relinquish the 2015 Charger that my grandmother had signed over to me due to her passing. However, Brandon Torrez, a helpful and professional individual, assisted me in obtaining a new 2021 Charger with lower payments and a hassle-free transition. He was also sensitive to my grief and displayed patience throughout the process. This experience has been truly exceptional, and I am grateful for his assistance.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Muffin , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!

Brynna was the best salesperson, and Renee was the most

Brynna was the best salesperson, and Renee was the most phenomenal finance manager ever! Come to Easterns for your next car!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

GREAT! We are thrilled to hear that you had a smooth and painless car buying experience. Thanks for choosing Easterns!

Very very excellent service happy with my experience

Very very excellent service happy with my experience highly recommend !! I got approved and very nice vehicle

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Customer service is important to us so please know your words have great value to us. We are grateful to have you as a customer and we appreciate your positive feedback.

Enjoyed the help!

Enjoyed the help! And insight. It was an easy process and Brynna was helpful. This my second car from here

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Congratulations on your purchase! Thank you so much for this wonderful review. We were glad to help!

Amazing customer service very polite walked me through

Amazing customer service very polite walked me through everything and didn’t take advantage of a first time buyer very pleased with service and will be back again THANK YOU EVER SO MUCH BRYNNA NEAL FOR MVP!!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.