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Easterns Automotive Group of Laurel

(4,219 reviews)
Visit Easterns Automotive Group of Laurel
Sales hours: 10:00am to 8:00pm
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Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 11:00am–5:00pm
2025 state dealer award
View 13 awards
2025 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(866) 892-9327 (866) 892-9327

Reviews

(4,219 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Easterns Automotive Group of Laurel from DealerRater.

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I had a awesome experience purchasing my vehicle at the

I had a awesome experience purchasing my vehicle at the Laurel, Md location. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Wonder Dealership, Very smooth communication with Jon.

Wonder Dealership, Very smooth communication with Jon. I would recommend this dealership to anyone looking to get into a vehcile

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Welcome to the Easterns family! We're so glad to have you on board with us. Please recommend us to your family and friends.

Jonathan Beltran is a fully professional and so humble

Jonathan Beltran is a fully professional and so humble person I ever meet he literally answers my all questions and tell us all about out possible positions and he is give all attention and time I am really grateful to him for this beautiful behavior GOD bless him and give him more success in his work

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Welcome to the Easterns family! We're so glad to have you on board with us. Please recommend us to your family and friends.

Eastern motor was great!

Eastern motor was great! And it was everything. Customer service was great. Thanks Eastern motors

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience, Jonathan kindly helped us, I can tell

Great experience, Jonathan kindly helped us, I can tell he knows what he’s doing Thanks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for your feedback. We really appreciate you telling us how your experience was with us. We will definitely continue working hard to make our customers proud.

Jonathan provided Excellent customer service.

Jonathan provided Excellent customer service. He helped answer all our concerns. Highly recommend if you ever need help purchasing your next car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Welcome to the Easterns family! We're so glad to have you on board with us. Please recommend us to your family and friends.

Came inside, the atmosphere was very welcoming.

Came inside, the atmosphere was very welcoming. Pierre greeted me at the door and took my daughter and I to a desk. He started working with me right away even though he also had another customer. He was very patient, upfront, and honest with me!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for your feedback. We really appreciate you telling us how your experience was with us. We will definitely continue working hard to make our customers proud.

Darryl and the managers helped me out and if you need

Darryl and the managers helped me out and if you need help with anything please come down to eastern motors they will definitely help you out

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Welcome to the Easterns family! We're so glad to have you on board with us. Please recommend us to your family and friends.

Muy buen servicio todo excelente el muchacho cumplió con

Muy buen servicio todo excelente el muchacho cumplió con mis necesidades y en todo momento fue transparente

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Welcome to the Easterns family! We're so glad to have you on board with us. Please recommend us to your family and friends.

I had the privilege of working with Mr.

I had the privilege of working with Mr. L Joseph, and I am happy to report that I had a highly satisfying purchase experience. Mr. Joseph greeted my wife and I in a manner that didn’t impose on my perusing of the selection. He checked on us in a nonabrasive manner and we never felt pressed to stay or leave. After communicating what I was looking, Mr. Joseph invited me in so that he might search the regional inventory for a more perfect fit. I appreciate Mr. Joseph’s approach to sales in that he was very personable. While he searched the inventory he initiated conversation about his experience, his family, and showed us a card trick or two, none of which was intrusive. Actually, his demeanor helped lower the anxiety of making a major purchase. Mr. Joseph was successful in finding me the truck I wanted and had it delivered from the Hyattsville location within an hour of our arrival. He also assisted in finding affordable full coverage insurance though I had obstructions on my driving record. He also elicited advice on refinancing as soon as six months so that I can ride affordability. All in all, the experience was great and we commend Mr. Joseph for going all the way for us in closing the deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Welcome to the Easterns family! We're so glad to have you on board with us. Please recommend us to your family and friends.