Reviews
I liked the location.
I liked the location. I would like to come back in June or July to try again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
We are glad to have you as an Easterns customer! Our team is devoted to providing an exceptional service experience for customers and it's great to hear that Jennifer hit the mark. Thank you for your business!
SUPER HAPPY TO HAVE BROUGHT FROM MR BROWN IN LAUREL!
SUPER HAPPY TO HAVE BROUGHT FROM MR BROWN IN LAUREL!! IF ANYONE IS LOOKING FOR A CAR PLEASE GO SEE LARRY AT EASTERNS IN LAUREL
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to leave such a kind review! We truly appreciate your business and are thrilled to hear that you had a great experience with us.
Mr Kemp gave great customer service, professional and
Mr Kemp gave great customer service, professional and smooth. He was a joy to work with
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Your kind words mean a lot to us, thank you for taking the time to share your experience with others. We look forward to continuing to serve you in the future.
Unprofessional Management.
Unprofessional Management.Joel Alexis. He needs a liar detector test and so does the whole tags and tile team. They will forge your signature and paperwork. Please beware. Call 911.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We would love to address your concerns regarding your visit. Please contact our Customer Care Team to see if there is anything we can do to better assist you moving forward. E-mail: customercare@easterns.com / Phone: (877)-927-5004
Rich was the best salesman I have ever encountered.
Rich was the best salesman I have ever encountered. He was nice, smooth and patient. Thank you, Mr. Kemp
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Customer service is important to us so please know your words have great value to us. We are grateful to have you as a customer and we appreciate your positive feedback.
My experience was wonderful with Mr.
My experience was wonderful with Mr. Rich. He gave me a wonderful customer service patient and understanding I was very satisfied with my choice of car. If you need a car Make sure you come see Mr.Rich
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Your kind words mean a lot to us, thank you for taking the time to share your experience with others. We look forward to continuing to serve you in the future.
Larry did an amazing job!
Larry did an amazing job! He helped me and my mother get Teslas!! Go see Larry!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Customer service is important to us so please know your words have great value to us. We are grateful to have you as a customer and we appreciate your positive feedback.
Larry help me and my daughter both get cars!
Larry help me and my daughter both get cars!! He did a really good job!!! Ask for Larry!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Your kind words mean a lot to us, thank you for taking the time to share your experience with others. We look forward to continuing to serve you in the future.
Rich kemp was a lot of help in selling me a work Van and
Rich kemp was a lot of help in selling me a work Van and everything went grate. Tim
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you very much for your feedback. We really appreciate you telling us how your experience was with us. We will definitely continue working hard to make our customers proud.
I recently had the pleasure of working with Rich Kemp
I recently had the pleasure of working with Rich Kemp during my car buying experience, and I can't say enough about how fantastic he was throughout the entire process. From the moment I walked into the dealership, Rich Kemp was warm, welcoming, and attentive to my needs. He took the time to understand exactly what I was looking for in a car and went above and beyond to ensure I was fully informed about all of my options. What truly stood out was his professionalism and deep knowledge of the vehicles. He made the entire process feel seamless and stress-free, answering all my questions with patience and providing honest, no-pressure advice. He was incredibly transparent about pricing, financing options, and all the details that come with buying a car, which made me feel confident in my decision. Not only did Rich kemp help me find the perfect car, but he also made sure everything was in order when it came time to sign the papers. The level of customer service he provided was exceptional, and I truly felt like he had my best interests at heart. If you're looking for a car salesman who is knowledgeable, trustworthy, and genuinely cares about his customers, I highly recommend reaching out to Rich Kemp Thanks to him, I drove off in the perfect car, and I couldn’t be happier with the experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are glad to have you as an Easterns customer! Our team is devoted to providing an exceptional service experience for customers and it's great to hear that Jennifer hit the mark. Thank you for your business!