Reviews
Larry was extremely helpful !
Larry was extremely helpful ! By far the best experience i ever had while buying a car !
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Your kind words mean a lot to us, thank you for taking the time to share your experience with others. We look forward to continuing to serve you in the future.
Larry was very helpful thought out this whole experience.
Larry was very helpful thought out this whole experience. he gave me good guidance of what steps i should take to get my car and always found ways to make this a smooth process. I’d recommend him to anyone looking to buy a car! super kind and very helpful
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Customer service is important to us so please know your words have great value to us. We are grateful to have you as a customer and we appreciate your positive feedback.
Tags and Tile very unpleasant.
Tags and Tile very unpleasant. Jeeps calling all my family members instead of leaving me a command voicemail. Leaves messages for everyone in my family or immediate circle except for the car owner themselves. Never give these people any of your references. I learned it’s not required by law.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We want to apologize for anything that may have caused you to feel this way. We would love to address your concerns regarding your visit. Please contact our Customer Care Team to see if there is anything we can do to better assist you moving forward. E-mail: customercare@easterns.com / Phone: (877)-927-5004
This might be the best dealership I have ever seen.
This might be the best dealership I have ever seen. The website is indeed outstanding.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are glad to have you as an Easterns customer! Our team is devoted to providing an exceptional service experience for customers and it's great to hear that Jennifer hit the mark. Thank you for your business!
Larry did an amazing job!
Larry did an amazing job!! Good Communication! Works fast and efficiently! Please ask for Larry
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Larry did an excellent job!
Larry did an excellent job!! In and out without all the hassle! Definitely recommend going to see Larry if you’re in need of a new vehicle
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you very much for your feedback. We really appreciate you telling us how your experience was with us. We will definitely continue working hard to make our customers proud.
Larry was a great help to me!
Larry was a great help to me! I bought a Tesla from Easterns and he did an outstanding job in making sure I was set up for success. THANKS AGAIN LARRY!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Went here randomly one morning and had the pleasure of
Went here randomly one morning and had the pleasure of working with Lorenzo as my sales rep. Wonderful customer service, personable and not pushy! Walked my wife and I through the process & we even played cards while we waited for everything. 10/10 would recommend. Made the stressful car buying experience an absolute breeze.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Greg, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!
I arrived at eastern and had the luxury of meeting Mr
I arrived at eastern and had the luxury of meeting Mr Pierre Ashton. Normally I’m skeptical about sales people and have a tendency of giving them a hard time. Which wasn’t the case here, as he was extremely professional. Pierre was knowledgeable about his inventory and the vehicles within it. Easily able to answer any and all questions I could come up with. He was very personable, and was able to smile, joke and laugh making my experience more pleasant. As his personality instantly made me feel like a friend was guiding me through the process seamlessly, instead of a sales person. I highly recommend viisiting Pierre for your next vehicle purchase!
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
My experience with Pierre, our sales agent was nothing
My experience with Pierre, our sales agent was nothing but excellent. He showed us the car we wanted and also showed us the other cars in their lot. He gave us the car fax on the car we test drove as well as the purchase order. He was very professional. I recommend people who are looking for a car to call Pierre at Eastern Automotive in Laurel Md for assistance as would go out of his way to make your buying experience a good one.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Clarissa , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!