Reviews
Great buying experience
Jim Miller was terrific to work with and made buying my son his first car a pleasure. He was low pressure and the turn around from the time I decided to purchase the car to the completion of the paperwork was as fast as I have ever seen. Highly recommend him and the dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I count on their care of my car
I've found the service team courteous, prompt in completing oil changes. My service experience was the reason I chose to buy my new Subaru at Subaru of Spokane. I never felt pressured, As I pondered to stay with Outback or try a Crosstrek, Steve was very professional, very knowledgeable about the pro's of each vehicle, and never pressured me to hurry up and make a decision. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Service and attentiveness
Sam Lagrou was very responsive to my questions, and willing to help find the best deal for me. Never felt pressured and I feel the price I received was very fair. All in all an excellent experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Subaru of Spokane
Today's technology makes buying much easier. I talked with my salesperson via email and was able to get most of the information I needed before going to the actual dealer location. The buying process, itself, was a bit daunting because there were way too many people doing each step. I would have preferred to talk with just ONE person. After you commit, there is a barrage of people involved in the final closing. However, every person was professional and well informed.
- Customer service 4.0
- Buying process 3.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
2017 Impreza
Our entire process was easy with no pressure sales. Colton, our sales person, was informative and patient while we asked endless questions. We decided on a 2017 Impreza and I'm very happy with my purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Subaru of Spokane
My experience buying my new Subaru was so easy! My salesman Matt Stevers was so kind and really knew everything about my car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Truly Exceptional!
Our purchasing experience from Subaru of Spokane was truly exceptional. Steve Blue went out of his way to ensure we had the best price and options for our family. He even delivered the car to Missoula, working around our hectic work schedules. He took the time to explain everything in detail, which was much appreciated as it was our first time buying a new car. I recommend Steve Blue from Subaru of Spokane to anyone looking to purchase a vehicle!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent service
Steve Blue was attentive to our needs and kept us informed of all progress during the transaction. He explained in careful detail the cars' features.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service and Sales go the extra mile
I had a dilemma in that I needed to have some major work done on my Outback but I was leaving on vacation in just a few days. Seemingly not enough time to do what was necessary. So the Service dept rep (Steve Green) went to bat for me with Service manager Mark and they worked out the details to get the repairs done in time for our family outing. I have been part of purchasing 4 Subaru's at Subaru of Spokane. One for me, my wife, my mother-in-law, and recently for my daughter. They are just superb salesmen.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
great professional service
Subaru of Spokane went above and beyond - Steve drove two hours on a Sunday to deliver my car. He was communicative and easy to work with. I would highly recommend!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car