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Custom Cars West

(171 reviews)
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Sales hours:
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–4:00pm
Sunday Closed
2025 consumer dealer award
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2025 consumer dealer award
(303) 647-6594 (303) 647-6594

Reviews

(171 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Custom Cars West from DealerRater.

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Hank and Shawn were awesome!

Hank and Shawn were awesome! Custom cars west. They came out right away , test drove and gave me exactly what I wanted and wrote me a check. Then let me take the check to the bank to clear and then picked it up the next morning. Very easy and seamless!! Very comfortable! Wish I had used them to sell my last car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I sold my 2021 Ram here and was very pleased with the

I sold my 2021 Ram here and was very pleased with the whole process. A competitive quote was quickly provided and they met me at the dealer for my new vehicle with a check the next day. Couldn’t have been easier!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I worked with both Shawn and Hank from Custom Cars West.

I worked with both Shawn and Hank from Custom Cars West. Originally I was going to sell them a 2017 Ram 2500 Laramie Longhorn. Shawn cam to my house and gave me an offer. It was a very fair offer but I decided to keep the truck. Then We took my wife’s 2021 Rav 4 Prime. I also took it to Springs Auto Group. SAG played the regular games. Custom Cars West did not. They were very transparent with why they offered what they did and gave me a good offer for my vehicle. So I went with them and would do so again. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I sold a car to Custom Cars West, and it was a 10/10

I sold a car to Custom Cars West, and it was a 10/10 experience. Shawn reached out to me online and connected me with Hank, who made the entire process smooth and completely stress-free. I chose Custom Cars West, and specifically Hank, over other companies and individuals because of their kindness, flexibility, and the best price they offered—better than anyone else. I was so worried about having to talk to millions of people and spend forever dealing with everything, but they gave me the confidence to just work with them and made the process so easy. Knowing they work with CarMax also gave me extra confidence in their transparency and honesty. Hank was incredibly nice, upfront, and handled everything, from the paperwork to paying off my loan, without any hassle. I would absolutely sell to them again. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Custom Cars West was great to work with.

Custom Cars West was great to work with. Shawn was very professional. He showed up at my house on time, offered me a good price for my car, and got the paperwork done including a check for the car all in about 30 minutes. It was the easiest car sale I have ever experienced! I highly recommend this company. It was so easy and stress free. Thanks Shawn for the great service. Edith Sage

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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This was a great transaction!

This was a great transaction! Hank is honest and a pleasure to work with. I highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I had the pleasure of working with Shawn, Jackie and Hank

I had the pleasure of working with Shawn, Jackie and Hank selling my truck. I had concerns selling it to a dealer instead of private party, but Hank did everything they said they would do on the phone they came out test drove the truck and evaluated it we agreed on a price And they wrote me a check right there. I was very pleased with the experience and will call them again if I decide to sell another car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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“I recently sold my vehicle, and the experience was

“I recently sold my vehicle, and the experience was refreshingly smooth thanks to Custom Cars West. I started by getting an appraisal on Kelley Blue Book, where there’s an option to connect with potential buyers. Custom Cars West reached out, and I worked with Hank Enockson, who made the entire process easy and straightforward. Hank came by quickly, took a look at the car, and made a fair, cash offer on the spot. He was down-to-earth and honest, and it felt like a real conversation about the car’s value. Typically, selling a car is a long process with multiple potential buyers, but this was by far the simplest sale I’ve ever had. I highly recommend Custom Cars West for a seamless experience!”

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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A quick shout out to the team.

A quick shout out to the team. I appreciate how you manage the process. Patient, answered all my questions, and made very fair deal. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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It was such an easy and fast process.

It was such an easy and fast process. Definitely would take another car there again. Everyone there was extremely friendly and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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