Barts Car Store Fort Wayne

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (91 reviews)
5530 Illinois Rd, Fort Wayne, IN 46804

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (91 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

WATCH OUT FOR NON-DISCLOSED "FEES"

September 27, 2011
By SLCassidy from Fort Wayne, IN

BUYER BEWARE! Make sure you read and understand your contract 100%. I had a contract ready to sign and the price of the vehicle was $1500 more than agreed. No where in my contract was this $1500 disclosed and explained. It was added in to the price of the vehicle. When questioned we were told it was an "unforeseen/surprise" charge because of being a high risk. How was it and unforeseen charge when the company that was making the loan was Bart's Credit Corp??? My finance knew how badly I wanted that vehicle and was willing to pay half of that surprise charge. The credit manager turned him down flat!!! All of this took place 9/6/11...the vehicle is STILL LISTED on their website...too bad they refused to compromise $750.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair —
  • Overall facilities —
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

customer had an opportunity to purchase the car as/is for cash at the web price....in this case financing the purchase was the only option and due to circumstances the best finance package the dealership was able to secure for the customer was unsatisfactory and the sale didn't take place....