Reviews
Write a reviewBARTS CAR STORE FORT WAYNE
My business partner stopped here and looked at a few pickup trucks for your business, He was greeted by a man named Eddie my partner did not buy the first time he spoke to Eddie however Eddie did a few follow up calls with him, he showed a true intrest in getting us the facts about the trucks we were in question to, we both were very impressed with this young man and will be buying our next several company truck from Eddie at the Fort Wayne Barts Car Store!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Great Service Last Night
I was out shopping for a car after 5pm last evening. It was after 6:15pm by the time I stopped at Bart's. My salesman was Scott. They treated me and my girlfriend well. I left there happily with a very sporty 2005 Hyundai Elantra 5 speed. Overall, I am more than happy with the way we were treated last evening.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great honest people selling great cars.
Bought a 2009 F350 at Barts and dealt with great people and got an awesome truck. I have already recommended this dealership and Jerad as a salesman to many people.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Good Experience
After searching on the internet for a SUV, Eddie located and got me the Tahoe I was looking for. It was a quick and easy process!
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Easy process
Barts made our trade in and purchase very simple. Will do business again
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Over priced, high mileage trucks
The people were great. But the miles
- Customer service 3.0
- Buying process 2.0
- Quality of repair —
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for feedback, we rely on consumer comments to improve our business. In reference to your negative rating we apologies if we weren't able to provide the vehicle you wanted but assure you our pricing and inventory selection is one of the best in the Midwest. We use an aggressive pricing strategy based on other online pricing. We also carry over 600 vehicles between all of our locations that rarely is without a vehicle someone is looking for. If your still looking please reach out to us and I will help you personally. Thank you, Russ Chandler
Would not return
I like my 2010 Chevy Equinox but I have received the run around after purchase. I have tried to contact them via phone, email and even in person but I have been brushed off and not taken seriously that something is wrong with my vehicle.
- Customer service 3.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities 2.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Waste of my money
The biggest piece of junk I have ever had had car two months and had to change brake rotors and then the transmission went out had to replace after only two months and less than one thousand miles
- Customer service 1.0
- Buying process 3.0
- Quality of repair —
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
We apologies for your unfortunate circumstances. We are a used only car dealer which also chooses to see trade-ins as low as $500. Because of this choice we sell everything with a mandatory test drive by the customer and ample opportunity to have the vehicle completely independently inspected by the mechanic of your choice. Please reach out to us with your information so I may investigate if this was the case in your experience or if we can help the situation in any way possible.
No Problems Here
Had spent several weeks looking for a vehicle, had found one at Barts on Cars.com contacted them and vehicle had been sold they located another one, transaction was easy and they even got me an interest rate 2% lower than what my bank had preapproved me for. Love my Dodge Truck.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Buying a car.
We just bought a Black GMC Envoy from Bart's. We actually was looking for a car and found the one we liked and bought it. Josh Stephenson was very help for and kept us informed every step of the way. We have no problem. Would buy another car from Bart's in a heart beat. Only complaint is it is missing a piece of trim on the grill. Needs to be replaced.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase