Reviews
Write a reviewRoxanne McGrath
Jake and Marias were both professional and very helpful
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Stevensville customer
Service was fast, professional and personal. My car was even parked at the front entrance waiting for me when they were done. Appreciated being treated like a priority when I was only having a key made. Thank you very much
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Experience at Lithia Dodge in Missoula
We has a great experience purchasing a new vehicle from Lithia Dodge in Missoula. Our salesman Rob did a great job and made the process easy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Oil Change and Recall
I brought my vehicle to Lithia on May 26 for an oil change. I was told my vehicle had a recall that I forgot about. I was asked if I had time for the recall to be taken care of. I appreciated the reminder of that and being told it could be completed that day without having to make an appt. The employees at Lithia are very friendly and attentive. My current vehicle is the third vehicle in a row I have purchased at Lithia. I stroll around the lot while I wait for my vehicle to get the necessary attention and salesmen will ask me if I need assistance. They are friendly and will chat with me instead of just walking away from me. I have never met a rude employee at Lithia in the 20 years I have purchased vehicles with them and I always take my vehicle to Lithia if it needs attention to keep it running well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
2017 Ram 1500 Big Horn Lease
Great service and good financing options. We had to leave during sale process to attend an event and team was understanding and got us in the next day to complete the sale.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Shelby Gifford
They helped me lease my first new car and they were great. I will definitely be back sometime when my lease with this car is up.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Lithia Dodge
Our salesman Jake Dunne was very helpful but not to pushy or aggressive
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dennis and Sharon Kissack
We had a very pleasant buying experience with Tim Yule. He was very helpful answering all questions and we weren't handed off to a "closer". The vehicle was like new condition and the finance manager got us the best available rates. The certified vehicle status and car fax report were a great support for the condition of our new truck. We have owned nothing but GM vehicles prior to this and we are really pleased with it
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Review
Service department was friendly, curteous and informative.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Cliff Farrier, Thompson Falls, Montana
Very informative and positive experience. I have purchased two used motorcycles, one used truck, four new cars and one new truck in my lifetime of 69+ years and have never had a follow up call to see how I liked the purchase until Dave Christiansen from Lithia Chrysler Jeep called after I purchased a new Rubicon Jeep Unlimited. I think this says a lot about Dave and the Lithia!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase