Reviews
Brenda Nappi, the Service Advisor I normally work with,
Brenda Nappi, the Service Advisor I normally work with, is really outstanding. She is courteous, pleasant, and a total professional. Brenda explains everything my vehicle needs when I come in for servicing. Today's visit was for a new battery, which was handled quickly. The entire staff is top-notch.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic feedback! We’re so glad to hear that Brenda consistently provides outstanding service and makes your experience pleasant and professional. It’s also great to know that your recent visit for a new battery was handled quickly and efficiently. We truly appreciate your kind words about Brenda and our entire team. We look forward to serving you again in the future!
When I first saw the car I known this was the one and
When I first saw the car I known this was the one and Michelle made it happen.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience! We’re so glad to hear that Michelle was able to help make your car purchase a reality. It’s great that you found the perfect vehicle, and we’re happy Michelle was there to assist you every step of the way. We appreciate your feedback and look forward to serving you again in the future!
Pleasantly surprised how much less stressful it is now to
Pleasantly surprised how much less stressful it is now to buy a car. Was dreading to go to a dealer since i had my car for 10 years and remembered the experience at that time was very time consuming and stressful, but Michelle was very helpful and patient. And Tyler finished paperwork in record time. Thank you very much ❣️
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for sharing your experience! We’re thrilled to hear that your car-buying process was much less stressful than you anticipated, and that Michelle and Tyler were able to assist you in such a helpful and efficient way. We know how important your time is, and we're so glad we could make the experience as smooth as possible for you. We truly appreciate your kind words and look forward to serving you again in the future!
Always great customer service at Kia AutoSport of
Always great customer service at Kia AutoSport of Columbus. This is my second Kia and Michelle &Tyler made the buying process seamless finishing in record car buying time (least in my experience lol). I would highly getting your next (or 1st ;)) new or used Kia from Kia AutoSport of Columbus.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! We’re so glad to hear that Michelle and Tyler made your car-buying experience smooth and efficient. It’s always our goal to provide excellent service, and we’re thrilled to know that we succeeded. Thank you for trusting us with your second Kia purchase, and we look forward to helping you again in the future.
I just purchased my first car MS Michelle helped me so
I just purchased my first car MS Michelle helped me so much she was so nice the professional was just on point I love my new car so much
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your first car! We’re so happy to hear that Michelle provided you with excellent service and helped make your experience a positive one. It’s great to know you love your new car! If you ever need anything or have any questions, don't hesitate to reach out. Thank you for choosing Kia Autosport, and we wish you many happy drives in your new vehicle!
I definitely recommend this Kia dealership.
I definitely recommend this Kia dealership. My salesman, Rome went out of his way and above and beyond to accommodate me and leasing my new Kia. They definitely have a repeating customer
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your fantastic review! We’re so glad to hear that Rome went above and beyond to make your leasing experience a great one. Customer satisfaction is our top priority, and we’re grateful to have earned your trust. We look forward to continuing to serve you and are excited to welcome you back as a repeat customer!
Brandy in service are.
Brandy in service are. She was very helpful and walk me through every thing. She is awsome and give 100% customer service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We’re so glad to hear that Brandy provided you with excellent service and made your experience as smooth as possible. We pride ourselves on delivering 100% customer satisfaction, and it’s wonderful to know that Brandy exceeded your expectations. We appreciate your feedback and look forward to assisting you again soon!
Michelle was very attentive with our request and we love
Michelle was very attentive with our request and we love her. We came in 2 months ago looked at the car test drove however we needed time to think. Michelle never pressured us. She is a very professional young lady. We want to keep her with us.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We’re so glad to hear that Michelle was able to assist you without any pressure, and we truly appreciate your kind words about her professionalism. We’re happy you had such a positive experience, and we look forward to continuing to serve you in the future.
Michelle is such an amazing Sales person.
Michelle is such an amazing Sales person. She is kind and knowledgeable. The staff at Kia are very professional and they really take care of their customers! I love my K5!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! We’re so glad to hear that Michelle provided you with exceptional service and that you’re loving your new Kia K5. It’s great to know that our team was able to make your experience both professional and enjoyable. Your satisfaction means a lot to us, and we look forward to assisting you again in the future!
I recently visited Kia Autosport of Columbus with my
I recently visited Kia Autosport of Columbus with my sights set on a Kia Sorento Hybrid, but I left with a Telluride in a sleek moss-green, all thanks to Michelle. If you’re considering getting a new car, do yourself a favor and ask for her. Michelle didn’t just try to sell me a car, she ensured I got the right one for my needs. She listened, understood what I was after, and then thoughtfully showed me why the Telluride was a better fit; highlighting its features and how it could better suit my lifestyle. No gimmicks, no pressure, just a knowledgeable professional who knows her vehicles inside and out. The entire process was smooth, efficient, and stress-free, thanks to her expertise and attention to detail. She ensured I understood every aspect of the deal; patiently answering all my questions and ensuring I was completely satisfied before finalizing the purchase. It was clear she genuinely cares about her customers, which is rare these days. If you’re in the market for a Kia, go straight to Michelle. She’ll get you into the car that’s perfect for you, and you’ll drive away knowing you made the right choice. I couldn’t be happier with my Telluride, and it’s all because of her.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your amazing feedback! We’re so happy to hear that Michelle was able to help you find the perfect vehicle in the Kia Telluride and that your experience with her was stress-free and informative. Her dedication to understanding your needs and ensuring you got the right car is what we strive for with all our customers. We're thrilled that you’re so happy with your new vehicle! We truly appreciate your recommendation and look forward to serving you again in the future.