Reviews
The Kia dealership is going through renovations, but they still continued to provide excellent service and maintain great customer service!
The Kia dealership is going through renovations, but they still continued to provide excellent service and maintain great customer service!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Normally good experience but not this time. Hour later than promised. They gave me a $13 discount. Okay but I needed that hour.
Normally good experience but not this time. Hour later than promised. They gave me a $13 discount. Okay but I needed that hour.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Easy to check in/drop off, polite and helpful staff at every step, waiting area is great even during construction, did not try to brutally upsell (which is absolutely massive), just nice people, good service, good timing/speed, our last 3 cars have been Georgia Made KIAs and been very happy with them. Keep up the good work.
Easy to check in/drop off, polite and helpful staff at every step, waiting area is great even during construction, did not try to brutally upsell (which is absolutely massive), just nice people, good service, good timing/speed, our last 3 cars have been Georgia Made KIAs and been very happy with them. Keep up the good work.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I had my oil change and the service man was in such a hurry he gave me the wrong car .
I had my oil change and the service man was in such a hurry he gave me the wrong car .
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Great service always keeps me updated about my car Amber was great, excellent service always
Great service always keeps me updated about my car Amber was great, excellent service always
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great same day service. Our adviser, Chris, was awesome and kept us well informed about our car.
Great same day service. Our adviser, Chris, was awesome and kept us well informed about our car.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Good experience! Ask for Jasmine - very professional and courteous! Very pleased with car except for a small driver side window shield crack I did not notice on test drive. Was so excited about the car I guess! Then did notice once drove out of the dealership! Assume the dealership did not notice either! At least I’m going to believe that! (Plus you sign a lot of forms stating car is “as is!”) And again we love the car! Best price - by far - of many used BMW X5s I looked with/similar mileage! And a more current year than most all I looked at on line! So again overall a good experience - did I mention we love the car!
Good experience! Ask for Jasmine - very professional and courteous! Very pleased with car except for a small driver side window shield crack I did not notice on test drive. Was so excited about the car I guess! Then did notice once drove out of the dealership! Assume the dealership did not notice either! At least I’m going to believe that! (Plus you sign a lot of forms stating car is “as is!”) And again we love the car! Best price - by far - of many used BMW X5s I looked with/similar mileage! And a more current year than most all I looked at on line! So again overall a good experience - did I mention we love the car!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
Very knowledgeable sales person! We had a great experience and would choose Kia Autosport of Columbus again.
Very knowledgeable sales person! We had a great experience and would choose Kia Autosport of Columbus again.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Gavin was the representative. I had to buy my new car. He was very informative and I purchased it there because he treated me just like I was his grandmother family even I’m 63 and not used to all the technology in these new cars and he literally walked me through everything and showed me exactly what everything was like between the car I got and the Kia and showed me all the ins and outs of the of the cars that I was interested in looking at. And then after I purchased the car, he even came out and showed me how to use everything absolutely amazing especially when you don’t know about technology in a car.🫶🙏😇🥰🤩😍🐕🦺🐈⬛🪽🪽🤪😘😎🥳🤩
Gavin was the representative. I had to buy my new car. He was very informative and I purchased it there because he treated me just like I was his grandmother family even I’m 63 and not used to all the technology in these new cars and he literally walked me through everything and showed me exactly what everything was like between the car I got and the Kia and showed me all the ins and outs of the of the cars that I was interested in looking at. And then after I purchased the car, he even came out and showed me how to use everything absolutely amazing especially when you don’t know about technology in a car.🫶🙏😇🥰🤩😍🐕🦺🐈⬛🪽🪽🤪😘😎🥳🤩
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Service writer Brenda Nappi does wonderful job of taking care of the maintenance needs my Sorento. Very knowledgeable and friendly. A real asset to the dealership
Service writer Brenda Nappi does wonderful job of taking care of the maintenance needs my Sorento. Very knowledgeable and friendly. A real asset to the dealership
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair