Kia AutoSport

Normally good experience but not this time. Hour later than promised. They gave me a $13 discount. Okay but I needed that hour.

Easy to check in/drop off, polite and helpful staff at every step, waiting area is great even during construction, did not try to brutally upsell (which is absolutely massive), just nice people, good service, good timing/speed, our last 3 cars have been Georgia Made KIAs and been very happy with them. Keep up the good work.

I had my oil change and the service man was in such a hurry he gave me the wrong car .

Great service always keeps me updated about my car Amber was great, excellent service always

Great same day service. Our adviser, Chris, was awesome and kept us well informed about our car.

Good experience! Ask for Jasmine - very professional and courteous! Very pleased with car except for a small driver side window shield crack I did not notice on test drive. Was so excited about the car I guess! Then did notice once drove out of the dealership! Assume the dealership did not notice either! At least I’m going to believe that! (Plus you sign a lot of forms stating car is “as is!”) And again we love the car! Best price - by far - of many used BMW X5s I looked with/similar mileage! And a more current year than most all I looked at on line! So again overall a good experience - did I mention we love the car!

Very knowledgeable sales person! We had a great experience and would choose Kia Autosport of Columbus again.

Gavin was the representative. I had to buy my new car. He was very informative and I purchased it there because he treated me just like I was his grandmother family even I’m 63 and not used to all the technology in these new cars and he literally walked me through everything and showed me exactly what everything was like between the car I got and the Kia and showed me all the ins and outs of the of the cars that I was interested in looking at. And then after I purchased the car, he even came out and showed me how to use everything absolutely amazing especially when you don’t know about technology in a car.🫶🙏😇🥰🤩😍🐕‍🦺🐈‍⬛🪽🪽🤪😘😎🥳🤩

Service writer Brenda Nappi does wonderful job of taking care of the maintenance needs my Sorento. Very knowledgeable and friendly. A real asset to the dealership

My experience at this dealership was not great Brought my vehicle in for a recall campaign. They corrected my recall issue, but failed to correct the damages caused by the recall and it was stated that any damages that my vehicle suffered due to the recall, those issues would be fixed under warranty. So I brought my vehicle in with my check engine light on. I get it back check engine light is off, but I was told by service advisor Brenda that my check engine light was not on when I brought the vehicle in and their technician did not record any codes That was produced by my check engine light. In all of my years and experience in the automotive industry I’ve never known for a service technician not to record or document codes produced from your vehicle. Now I have a Kia soul that will not go over 40 mph will not maintain power, but my check engine light will not illuminate to produce the to inform me what is going on with my vehicle. So from this experience, I’m convinced the service advisor do not listen to the customers or their concerns because if they had I would not be in this situation. Sidenote they did offer a 50-50 Goodwill split if I wanted to go through with repairs. Which also was alarming because I’ve never had my vehicle service at this dealership, no type of history so to offer a Goodwill to a customer that has never visited their dealership nor have any type of service records with this dealership raises questions to why was I offered a 50-50 Goodwill split From my experience that is only offered to customers that are loyal to the brand have decent to excellent service history with that brand and I have none of the above but Was still offered a 50-50 split go figure. Definitely wish I had gone to Kia of Auburn rather than deal with these shade tree mechanics.