Reviews
Dawn Sutton in Service has been taking car of my Mini’s
Dawn Sutton in Service has been taking car of my Mini’s for years. I love the customer service I receive from her each and every time!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at MINI of Las Vegas. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!
The service they provided was excellent.
The service they provided was excellent. Since I’m not to familiar with what was covered in my warranty, he helped. He was able to have all the repairs covered. Always called me for an update. Greatly appreciated. Thanks
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Dealer communication was less than I desired.
Dealer communication was less than I desired.. I had to go extra steps to get information on my car while it was in service. I know it is more expensive to get my service from the dealer, but the peace of mind is worth it.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for taking the time to leave us feedback. Thank you so much for being one of our valued guests, and we look forward to your next visit!
In for service.
In for service. Service Writer, Dawn was professional and so helpful she made the entire experience positive. Because of her I’ll come back to MINI of Las Vegas.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!
I found Mini of Las Vegas to be professional, courteous,
I found Mini of Las Vegas to be professional, courteous, knowledgeable, and patient. I worked with Xavier Taylor and Dan Banks who both defied the definition of “used car salesman “. And financial services manager Yesinia worked hard to improve the interest rate charged.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Paula, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Love Mini of Las Vegas and Eric Munoz
Mini has always made my wife and I feel like VIP's! Especially Eric in Service, who ALWAYS is on top of his game and truly goes out of his way to take care of his customers. Never have we had a bad experience and that is mostly attributed to Eric and his team. Thank you guys and girls!!
- Customer service 5.0
- Buying process 5.0
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Darrin, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Review Of Service
Dawn Sutton was my service advisor. She was great! She called daily to provide updates and answer questions, When I picked my car up, she explain all of the repairs in detail.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Roger, we're happy you found our staff to be so supportive during your experience here at MINI of Las Vegas. Please don't hesitate to reach out if there's anything additional we can do for you. Take care!
Everyone was so friendly and helpful!
Everyone was so friendly and helpful! We love our new car and had a wonderful experience!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Carla, thank you for your kind review; we are happy to pass along your comments to the team here at MINI of Las Vegas! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
My service man Chris was amazing.
My service man Chris was amazing. He was informative and helped me get my car out of service as quickly as possible.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Chris Uhles was very pleasant to work with, he was
Chris Uhles was very pleasant to work with, he was knowledgeable and excited about the vehicle and it made this a great experience.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.