Reviews
Dawn is always amazing to work with.
Dawn is always amazing to work with. Kind, friendly, updates, personable. Always happy to see her.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found our staff to be so supportive during your experience here at MINI of Las Vegas. Don't hesitate to call us if you ever need anything. Be safe on the road!
The service light came on and one quick call to a Eric at
The service light came on and one quick call to a Eric at Mini of Las Vegas and I was on the schedule for the next day. He explained all the possibilities and assured me that he would find the problem with minimal disruption. The service team quickly fixed the problem and while they were at it, changed the wiper blades and the key fob battery, just to make sure everything was up to date. Kudos to Eric and Mini of Las Vegas.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
I will keep returning because of Service Associate Dawn
I will keep returning because of Service Associate Dawn Trail, she has been exceptional for years.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.
Mr. Fugitt
Perfect car and sales. Would do it again.Pleased with entire experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're glad you had such a wonderful experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
They were quite friendly and very helpful in having my
They were quite friendly and very helpful in having my Mini serviced. They kept me informed on a regular basis
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Jezesq, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Best car buying experience ever!
Christian found us the perfect car and the whole process from start to finish was painless. What a great experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Matthew, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Chris Uhles ordered my 2017 JCW and I received it just in
Chris Uhles ordered my 2017 JCW and I received it just in time for Christmas December 23, 2016. During the building of my custom order Chris would send me updates informing me of the progress of my new car up to and including a picture of it on the transport covered in white paper. I arrived at the dealership to find it in the showroom with a big red bow on top and full of gas. I continue to return to the dealership for service and am always taken care of by Dawn Trail. She is very professional and always very helpful. On Tuesday December 20, 2022 it was my last day of "extended warranty" coverage. I will continue to drive from northern Arizona (which is about 200 miles) to have this dealership take care of my car. I trust them to keep my Mini in "Tip Top" shape. They have made my ownership of my first Mini a wonderful and exciting experience everytime I get behind the wheel.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
Mini Cooper service
Chris our service advisor was a great guy to deal with kept us informed and was able to get us out in a timely fashion advising us our vehicle had a recall and would take quite some time to get done so we are now setting up an appointment for it and they are going to give us a loner vehicle so we can go on with our business
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi David, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.
Review of battery issue
Once again, Mini of Las Vegas excelled at their customer service. The 2 times I've dealt with Sean, he's been friendly, professional, and reliable. It's nice dealing with people who actually call you back when they say they will. The only problem I have is a design flaw with 2020+ Mini's. It is impossible to get them into neutral if they won't start. Luckily, the tow truck driver was able to jump it. Otherwise, I don't know how I was supposed to get it to the service station.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Elizabeth, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (702) 570-1009 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.
Thank you Mini of Las Vegas!
Thank you Dan for a pleasant and satisfying car buying experience. Your helpful correspondence allowed me to find a great deal for my daughter?s first vehicle. She loves her Mini!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Jeremy, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.