Reviews
Yukon Denali purchase
Great dealership, had a great sales person. Treated fairly. Took a bit longer than an hour for the whole process but that was somewhat expected. Follow up on some dealer owed items was prompt.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Amazing buying experience!
Best car buying experience we have ever had!! Connor Hanlon was our salesman and was amazing to work with. His knowledge of the brand was so impressive and the entire experience with the dealership was fantastic!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Connor Hanlon of Schomp is the epitome of honesty, integrity
Connor Hanlon of Schomp is the epitome of honesty integrity and true customer service. I purchased my red Series 4 from Connor last year and he still makes sure I am being treated to his high standards of Customer Service when I come in for my service appointments. I have found my perfect dealership and client advisor in Connor Hanlon and will never shop anywhere else. Thank you Connor for watching over me and making sure I get a square deal. Susan Hanson
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Our first BMW experience, now hooked for life!
Connor Hanlon went above and beyond in order to make this work for us! Perfect vehicle at the perfect price. He was transparent with the process, patient, and explained the up front pricing in great detail. Additionally, he cancelled his other appointments to spend more time ensuring we were satisfied and had a wonderful buying experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sam the great car salesman
Thank you Sam, you made buying our 2018 suburban so easy. When we arrived at Schomp automotive you had everything in line for the sale of the suburban. Once we made the decision to make the purchase, the suburban was detailed fueled and ready for us to take. The whole deal took about 2 hours. Thank you so much for everything Sam
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Connor Hanlon gave us a pleasant experience
We were quickly shown the cars that interested us. Everything was done in a timely but thorough manner. We ran over a nail after purchase and Connor took care of it N/C. That’s over and above our expectations!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Beware purchasing a used car from Schomp BMW
They do a great job at masking issues with their used cars. Purchased a 2014 528i xdrive, issues began to appear at 30 days. Went back & was told there was nothing they can do for me. So beware.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Hello! Thank you for making us aware of this. We have forwarded your concern to our Service Department and will get back to you as soon as possible.
Beware purchasing a used car from Schomp BMW
They do a great job at masking issues with their used cars. Purchased a 2014 528i xdrive, issues began to appear at 30 days. Went back & was told there was nothing they can do for me. So beware.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent car buying experience! Thank you!
Patrick Quinlan is very professional and does exactly what he says. He stays with you until the end of the buying process. Ben was also very professional and fair. Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
NEVER BUY FROM SCHOMP
I cannot imagine a worse car buying situation for my family’s wellbeing. Was buying a car for my wife as a family-mobile. Went with a Honda Pilot. Long story short, we got suckered into a much more expensive car than we wanted because their bank wouldn’t loan on a car earlier than 2010 and less than $10k. So we ended up with the 2010 after the 2012 we had researched and loved sold off the lot. Paid $16,000 for a Pilot with about 95k miles. Mediocre deal but seemed as though it’s all we qualified for. Eventually went as sour as it could have possibly gone. This past week, about a year and a half later, we have spent over $3k on repairs—timing belt, spark plugs, brakes, and other obvious things. We got our oil changed at Schomp (something they will try to sell you on that I will now NEVER recommend), and 2500 miles later, our car is out of oil and rattling like crazy. Come to find out there was a class action lawsuit on our VIN for excessive oil consumption—SOMETHING WE COULD HAVE HAD FIXED WHEN WE BOUGHT THE CAR IF WE HAD BEEN NOTIFIED BUT NOW WE NO LONGER QUALIFY FOR). Currently my Honda is at Schomp and they just quoted me for $3k in repairs and are pretending like oil consumption is not an issue. Corner Mechanic in Golden says my engine is toast and no car should ever burn through all of its oil in 2500 miles (duh). Meanwhile Schomp is quoting me for completely different things (timing belt tensioner and other non associated things). Bottom line: they sold me a car with a class action lawsuit against it, probably didn’t know (which to me says they aren’t doing their jobs) and definitely didn’t tell me, and priced the car for a serious profit as if there were nothing wrong with it, and their management has refused to answer or return my calls for a week. We have only taken our car to them for oil changes, and they have NEVER notified us of excessive oil consumption, nor has the oil check light ever come on in the car. It HAS shown signs of electrical problems when a handful of check engine, VTL and anti lock lights all came on at once. We trusted Schomp BMW and Honda with the sale of the car and regular maintenance. Honda should have recalled these vehicles and Schomp should’ve never sold it to anyone. The fact that they bought that car from a customer to make a BMW sale and then pawned off their junker as a good car for a profit to the next customer to eat $16k plus interest and repairs AND THEN REFUSES TO CALL US BACK shows their lack of integrity. I will not recommend Schomp to anyone. I will not recommend Honda to anyone. Neither of them stand behind their vehicles.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase