Reviews
Two Thumbs Up!!
My dealer made my experience! Very patient and very helpful with every part of the decision making process! Can’t thank Connor enough for everything he did to help me find the right car!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5 star review. We appreciate your choice in Schomp BMW. It is with pleasure we will continue to work hard to deliver a quality experience to our customers.
Fair straightforward
The process was fair. Conner was honest knowledgeable and friendly. Most satisfied had not dealt with Schomp before and would go back. Good experience so far
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review. We are happy to see you had a 5 star purchasing experience.
Feedback in latest X3 Purchase
Chris leirer was so friendly and helped throughout the process to get a new vehicle in good deal. Also, he helped to get better deal
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5 star review. We appreciate your choice in Schomp BMW.
Very helpful and knowledgeable
Very helpful sales person who was very familiar with the vehicles, choices, options / requirements,, etc. Also no high pressure sales for extra services. The iDrive "genius" was very helpful and made sure that we understood everything before moving on. Their promise of 1 hour in and out wasn't even close to true, but when they saw that we were getting tired of waiting on the paperwork, they offered to deliver the car right to my house along with the final paperwork to sign. Great service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review. I will continue to work on the one hour promise, we are happy to see the additional service options presented to make your experiance best it could be.
Sales
Kirsten did a great job. She guided me through the process at Schomp. I had bought my last three cars through Audi dealership. My last BMW that I bought was in 1999. I am looking forward to my ownership of the X3.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Welcome back to BMW we are sure you love your X3. Thank you for the review.
Poor attitude, service and costs
Took my car in for a new battery. Service tech that met me was complaining that a fellow worker did not show up so he had to take care of me. I asked to be sure all fluids were topped off and his comment was "we do not do that for just a battery change". What's ironic is the manager checked me out and said of course we always top off. They did not fill windshield wiper so obviously they do not. Well I just went in to get a battery changed. I get the call that I have a oil leak, of course contained under car and between that and a recalibration I was hit with an extra $1,300. Picked up my car, drove one mile and service light came on. It ended up only being a "hose not connected" but went thru getting another loaner car, driving home then having to drive right back. I will not take either of my BMW's back to this dealership!!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Our goal is have our customers be 100% satisfied. Our Service Director will be in contact with you so we may come to a resolution for you. We are very sorry to see your experience is not what we expect or train our staff to provide.
New to me BMW
The team was helpful and professional. The presentation of the vehicle was a nice added touch. Kiersten was knowledgable and seemed genuinly interested in my enjoyment of the experiance, making the time I was in the dealership stress-free. The deal was transparent, and they gave me almost exactly what I was looking for out of my trade.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the review. It is with pleasure we will continue to work hard to deliver a quality experience to our customers.
Purchase of new X3
Our recent purchase of 2018 X3 went very smoothly, we were happy with our salesman and the overall process. This is our third BMW purchase from Schomp. Demitri was a pleasure to work with, knowledgeable and no pressure.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5 star review. We appreciate your choice in Schomp BMW and dedication to us. It is with pleasure we will continue to work hard to deliver a quality experience to our customers.
Schomp Buying Experience was AWESOME!
We recently purchased a certified pre-owned BMW X1 35ix, from Schomp. Worked with Sam Najed and Phil Baykian. Sam made buying our car an absolute pleasure and Phil’s tutorial was so valuable in helping us learn about our new vehicle. Schomp is the epitome of great people providing great service. We loved the experience and I LOVE MY NEW BEEMER!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your recent purchase of a BMW X1. Thank you for the kind review it is so great to see that Sam and Phil were 5 star in customer service,
No Games, No Hassles, and Quality Cars
I bought a pre-owned car, but I was treated no differently than if I had been buying a high-end luxury car. Schomp has a pleasant, professional staff, and I appreciate they made it easy for me to have my mechanic check my car before I bought it. I was pleased with my overall experience, with the associate I dealt with (Ace), and with my car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the review. It is with pleasure we will continue to work hard to deliver a quality experience to our customers.