Reviews
Mazda3 FTW
It was every easy to find what I was looking for and the staff is very helpful.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 3.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hey Greg we appreciate you composing this positive review for the dealership, Thank You. If you have any concerns with the Mazda or any other your other vehicles please let us know, we're here for you. Best Regards.
Wonderful Toyota Avalon
We were looking for a good vehicle and found a great one, fast and no hassles.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're thankful for the opportunity to earn your business. Short, Simple and to the Point is the most beneficial for Consumers.
Got the job done!
It was good experience, the guys were really knowledgeable about the vehicle, and great customer service skills, most definitely would recommend to a friend!!!
- Customer service 5.0
- Buying process 3.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
If your Referal makes a purchase, then you get paid! Thank You for your business.
First time car buyer
Nice people to deal with, made the process easy and took good care of us.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Larry we greatly appreciate you composing this positive review for the Dealership. We appreciate the Feedback it lets us know how we are performing. In this Instance we reached our goal while assisting you with reaching yours. It was our pleasure to earn your business, Thank You.
ken harris--
purchased a black 1997 bmw 528i series at tallmadge location.deal was done with j.keller
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ken we appreciate you posting this Positive Review. Please let us know if we can futher assist you with any of your Automotive needs. Best Regards.
dont buy from this dealer!!!!!!!
looked at a car and wasnt informed about the problems it had , they fixed some things to make it work, got it home and a few days later in the shop and found out that many repairs needed to be done and prestige auto refused to fix them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Prestige Auto Group is a Full Disclosure Dealer, we present any known concerns to our customers. As stated above we made the repairs needed. We provide Extended Service Agreements on our vehicles so you have an added peace of mind. With this Service Agreement you have the options available for nation wide for coverage.
My 1st Car Buying Experience with Prestige Auto
I received outstanding service from Prestige Auto Group in every aspect of my purchase. Everyone I dealt with was extremely helpful and pleasant. I would definitely recommend buying a car from Prestige Auto Group.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Our Dealership works collectively as a Team, this is a perfect example of that. Your Satisfaction means the world to our staff. Thank You for posting this positive review.
Beyond Unprofessional
Called on Wednesday to look at a car on Saturday. The person i talked to said no problem. When I get there the car all of a sudden is going under "routine maintenance." Today I find out that the car I was looking at is now pending sale. Nick did not even care about the time I drove to get there and said once he heard something he would call... Still haven't heard anything. Will never recommend them to anyone.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
You were provided with accurate information by Nick that the Vehicle wouldn't be Ready till Saturday because of Service. You decided to come in before Saturday. I'm confused as to why your dissatisfied. If i can further assist you please contact me directly at (330)634-9999 or at prestigeauto1@hotmail.com. Thank You.
Same old, same old...
I had decided to make a road trip to visit a couple of dealerships in this area based on cars I had identified on the internet. I had called out two vehicles at this one that I thought I would like to take a look at. The dealership had a lot of cars for the space involved. I found one car on my list, which only served to remind me that you can not trust the photos dealers use on line. They are all pretty good at taking pictures at an angle that reveals as few flaws as possible. We never did find the second car we were looking for. Admittedly, I did not contact them in advance, so it could have been sold and the web site not updated. However, it was immediately apparent that their decent cars were overpriced for the market and their lower priced options had substantial issues. There was one salesman helping another customer (actually, guessing by his efforts, he was likely either the sales manager or the owner) who indicated that he would go get someone to help us. He did that twice in the 15 minutes we were there. After walking their entire inventory at least twice and waiting at least 15 minutes for assstance, I decided it was not worth anyfurther effort and left. As we were leaving, someone else wandered out of the office, looked around causually, and headed back into the office. This dealership left me with the strong feeling of one that would be like the ones we all hate to deal with...I would suggest that you approach this dealer with extreme caution unless you have money to burn...just my gut feel after my short visit...
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities 2.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We proudly use original photos of our Inventory. Some Dealers use Photo Shop, however we prefer to show the customer what they will get with there purchase. With us being a High Volume Whole Sale Dealer, we go through so many cars in a short time period that a fair percentage of our inventory aren't repaired to 100% until there is a buyer for the vehicle. I personally(Internet Manager) came out to offer some assitance because all of the Salesmen were busy from open to close that day, i then walked back inside at the point that i saw you getting into your vehicle. I would recommend to you for future Car shopping to set an appointment, so then we can give you our undivided attention. Give me a call at (330) 634-9999 or email me so that we can schedule an Appointment for you. Ask for Matt, Thank You.
referall was worth it!!!!!!!!
Nick and Keller were very welcoming, helpful, and informed during the process of purchasing the car that is new to us. #nicksfirstsale
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
A Sales Representative doesn't forget his first sale, it stays with he or she as a centimental experience. With this we would like to Thank You for your Business and Congratulate you and Our Sales Rep Nick on coming together to ultimatley reach the same goal. Best Regards.