Reviews
Another story for the books
Our experience was fantastic. My bestfriend and I pulled into this dealership to turn around and find a chrysler dealership, when we were greeted by the most entertaining and confident salesman ever. Keller is the greatest and the staff was soooo accommodating. James ran to my car in a horrible rain storm to roll up my windows just so I wouldn't get wet. And Monica stayed after closing with us just to make sure everything was perfect. I could not have asked for a better group of people to service us. Thank you all very very much!!!! I will most definitely recommend you to others. Thanks again, we are VERY satisfied customers!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Omega i believe it was as enjoyable of a experience for us as it was for you. It was a pleasure to have meant you and expedited business, We would like to Thank You for posting this Positive Review online. Let others know of your experience, if you send us any customers and they make a purchase, we'll send you some cash.
truck purchase
very smooth process of the sale. nick was polite and worked quickly to handel the deal. the truck i purchased and traded i feed were good value
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We greatly appreciate you composing this positive review for the dealership, we know it takes time out of your busy schedule. We are very proud of the service that we provide to the public. If there is anything further that we can assist you with please let us know.
matt hashman
great service very great service will definitely come back and buy again and love the establishment
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Matt we greatly appreciate you posting this positive review for the dealership. If you like the Establishment now then you'll love our new dealership going up on State Road in Cuyahoga Falls currently. If you need anything don't hesitate to give us a call. Congratulations!
Great Customer Service...!!!
First time buying car at the dealer and i got really satisfied.great customer service.easy to process and now i got my VW GTI :)
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
It was our pleasure to do business with you Dwi. We would like to Thank You for Shopping with us. If you need anything just give us a call, Thank You.
Beyond Awful Experience
I purchased a 2005 Honda Odyssey from Prestige March, 2013. After purchasing the van I took it to a local Honda dealership. The van needed an entirely new transmission, and when hooked up to the diagnostic machine the engine was sending error messages from all 6 cylinders. The check engine light had been on so long that it had burnt out!! When I purchased the van it was conveniently already running, once home I realized that it was running because the battery was dead. I purchased an Odyssey knowing that I would get better gas mileage with the ECO feature that Honda offers. The ECO feature does not work because the catalytic converter needs replaced( not covered under the warranty.) Also, I was told the motor on the door would be $400 to fix. I returned the van to have the motor replaced only to find out that it was $480 to fix. I paid the $480, only to get the van home for a day and not only was it the motor that was bad, but also the rollers as well, which still are not fixed. The transmission was replaced after completely dying while trying to take the van to Prestige. Ever since it was replaced the "D" indicator light flashes when the transmission is in gear. I have tried relentlessly to contact Prestige but my voice messages have not been returned. I bought the van to use on family vacations, and it is very unfortunate that it is not reliable enough to take more than a few miles from home:(
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Stephanie please give us a call. I would like to learn more information about your situation. Please give me a call at (330)634-9999 or email me at prestigeauto1@hotmail.com.
Car shopping! Great experience
The staff was very friendly and attentive. We test drove various cars until we found a good fit. The waiting process was positive because of the cozy lounge and hospitality.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're pleased to hear of your experiences with shopping with us, we truly take immense pride in our daily business and customer satisfaction. I would like to thank you for your business and Congratulate you with your newly purchased vehicle.
Ask for Nick
While I ended up not buying a car from Prestige, I enjoyed my interactions with Nick. He is very customer oriented, responsive, and communicative. My word off caution about the dealership is if you are going there to look at a specific car, call first to see whether it is a salvage vehicle. Having said that, I highly recommend contacting and working with Nick.
- Customer service 5.0
- Buying process 3.0
- Quality of repair —
- Overall facilities 2.0
- Overall experience 4.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Daniel we would like to thank you for coming in to see us we appreciate the opportunity. Company Policy is to Disclose Fully to our customer base. Hand picked salvage vehicles give the public the opportunity to purchase a vehicle for thousands of dollars under retail value. While we rarely purchase salvage vehicles, it equates to even more savings for the customer. Keep up with our website we get new inventory twice weekly.
great place great prices!
This is a great place to find a good deal with great prices on used cars. The staff is very friendly and will work with you to get you or keep you on the road.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Nick the Staff would like to Thank You for putting this positive review on cars.com. We opperate collectively as a Team, it's most appreciated. We're glad that we could assist you with vehicle purchase. If you need anything please let us know.
great service. Smooth transaction.
Great dealer. Highly recommend. Salesman Nick answered all my questions and spent plenty of time with me, Great aid in vehicle selection.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Our Staff would like to thank you Mike for composing this Positive review for the dealership. It goes to show you what you can expect with shopping with us. Congratulations on your new purchase, Enjoy.
Great people, Ask for Keller.
Very nice people, they will work with you if you have less than perfect credit. they look out for your best interest. Go Prestige!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're grateful to have earned your business. Thank you for Composing this Positive Review. Let us know if you need anything. Come Visit us at our New Location on State Rd in Cuyahoga Falls that will be opening this Summer.