Hendrick MINI

Before ever visiting Hendrick Mini, I had an opinion about dealerships being over-priced and all about money. I ended up there because a local shop couldn’t diagnose my engine light. After spending thousands of dollars and wasting time for it to still not be fixed, I finally took it to Hendrick Mini. They gave me a loaner car while mine was in the shop. Justin the technician was able to pinpoint the issue and I received a very reasonable estimate. My car now runs like a top! I’m only trusting this team when it comes to my car from now on.

I received excellent service at Hendrick Mini in Charlotte Nc. My technician Justin was very knowledgeable and through. I love the tech video as well. I can’t recommend this team enough. 10/10

Anytime after have service on my Mini Cooper I take it to Hendrick Mini. I know it’ll be in the best hands possible. The advisors and techs are very experienced and definitely love/live the Mini brand. The tech videos are great and provide great detail. I always appreciate the free car wash as well.

Bought a Lexus RX350 for my wife, everything went smooth from picking the car out to completing the paperwork. My wife absolutely loves the car and we couldn't be happier with the purchase.

I bought my Clubman here many years ago and brought it here for service. The staff was excellent and patient with me when purchasing, but we all know the service department is what truly makes a good experience at a dealership. Eric Snyder has taken care of my Clubman for many oil changes and a few repairs. He knows these cars like the back of his hand. You can tell he actually cares about you and treats like you like a person and not just a customer. Couldn't recommend them enough!

Eric the service manager at Mini gives excellent customer service, always very proactive about making sure his customers are informed about what's going on with them in the shop, how much the repair costs, etc. You can tell why he's so passionate about the MINI brand!

Eric Snyder, the Service Manager @ Hendrick MINI was incredible. he communicated with ease and joy and really made me feel confident through the whole process. five stars to eric.

I bought my first MINI in 2008 and have happily had very few issues. When I do need service, the service manager at Hendrick, Eric Snyder, is my go-to guy. He's highly knowledgeable on all things MINI and so communicative. He always has time for anything I need or have questions about. He's part of all there is to love about MINI.

I recently had an outstanding car service experience, and I want to share my appreciation for the excellent service provided by Eric Snyder. From the moment I arrived at the service center, Eric went above and beyond to ensure my needs were met. His professionalism and attention to detail were truly impressive. He took the time to explain the service process, answered all my questions, and kept me updated throughout the entire service. Eric's friendly and courteous demeanor made the experience even more enjoyable. The quality of the car service itself was top-notch. My vehicle was returned in excellent condition, and I could tell that the team had done a thorough job. It's clear that Eric and his team take pride in their work and genuinely care about their customers. I highly recommend this car service center, and I am grateful for Eric Snyder's exceptional customer service. He made my experience seamless and enjoyable, and I'll certainly be returning for future maintenance and repairs. Thank you, Eric, and the entire team for a job well done!

The staff at Hendrick mini is great! I love the events they put on. Sales and service staff are always so friendly and welcoming. I definitely recommend them!