Reviews
Bought a Lexus RX350 for my wife, everything went smooth
Bought a Lexus RX350 for my wife, everything went smooth from picking the car out to completing the paperwork. My wife absolutely loves the car and we couldn't be happier with the purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Sean, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Best Mini service around!
I bought my Clubman here many years ago and brought it here for service. The staff was excellent and patient with me when purchasing, but we all know the service department is what truly makes a good experience at a dealership. Eric Snyder has taken care of my Clubman for many oil changes and a few repairs. He knows these cars like the back of his hand. You can tell he actually cares about you and treats like you like a person and not just a customer. Couldn't recommend them enough!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Seth, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick MINI. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Excellent Service
Eric the service manager at Mini gives excellent customer service, always very proactive about making sure his customers are informed about what's going on with them in the shop, how much the repair costs, etc. You can tell why he's so passionate about the MINI brand!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hannah, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick MINI! We are always more than happy to assist you if anything else comes up. Take care!
Eric Snyder, rock star in my book
Eric Snyder, the Service Manager @ Hendrick MINI was incredible. he communicated with ease and joy and really made me feel confident through the whole process. five stars to eric.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Erin, we're glad to hear you enjoyed your visit. We are always more than happy to assist you if anything else comes up. Take care!
Many reasons to love MINI
I bought my first MINI in 2008 and have happily had very few issues. When I do need service, the service manager at Hendrick, Eric Snyder, is my go-to guy. He's highly knowledgeable on all things MINI and so communicative. He always has time for anything I need or have questions about. He's part of all there is to love about MINI.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Kimberly, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Excellent experience!
I recently had an outstanding car service experience, and I want to share my appreciation for the excellent service provided by Eric Snyder. From the moment I arrived at the service center, Eric went above and beyond to ensure my needs were met. His professionalism and attention to detail were truly impressive. He took the time to explain the service process, answered all my questions, and kept me updated throughout the entire service. Eric's friendly and courteous demeanor made the experience even more enjoyable. The quality of the car service itself was top-notch. My vehicle was returned in excellent condition, and I could tell that the team had done a thorough job. It's clear that Eric and his team take pride in their work and genuinely care about their customers. I highly recommend this car service center, and I am grateful for Eric Snyder's exceptional customer service. He made my experience seamless and enjoyable, and I'll certainly be returning for future maintenance and repairs. Thank you, Eric, and the entire team for a job well done!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Leslie, we're glad you had such a wonderful experience with us! If you have any further questions, please give us a call. We're always happy to help!
Hendrick mini is awesome!
The staff at Hendrick mini is great! I love the events they put on. Sales and service staff are always so friendly and welcoming. I definitely recommend them!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
J C, we are so pleased you enjoyed your visit to Hendrick MINI! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Always a great experience
Eric and his team do a wonderful job. They make you feel like family. I always look forward to taking my car in. If I ever have any issues with my Mini I know Eric is just a phone call away
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Susan V, we are so pleased you enjoyed your visit to Hendrick MINI! We hope to be of service to you again in the future. Best wishes, Hendrick MINI
Love Hendrick MINI service
Had new tires and alignment done on my mini. Eric and his team did a great job getting me taken care of and my mini feels so much better when driving. Also like the 1 year free road hazard warranty that you get. With other tire places you have to pay for that
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hannah, thank you for your kind words and this wonderful review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
They are the best!
Took my car to Hendrick MINI to have new tires installed. Eric and his service team took great care of me and my MINI drives like a brand new car. They are the only place I take my MINI. You also get free road hazard warranty on the tires for a year. Most tire places you have to pay for that. They are the best!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Hannah, we appreciate you taking the time to leave us this feedback. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!