Joe Cooper Ford of Yukon

Joe Cooper Ford of Yukon Ok is a joke. I traded in my fully paid off car to upgrade. The car i was sold broke down after 2weeks then went in the shop for two weeks. I purchased in july it's been over three months and I haven't received my paperwork (title) so I can purchase my tag. They gave me another paper tag and it will expire in a few weeks as well. I get the run around every time I call. Was told they were recently hacked so my personal info could be compromised and I bet other customers were not informed. I am so frustrated this is the worst experience I have ever had. I regret doing business with this dealership and hope others are not deceived by their lies. I will never purchase another car from this dealership!!!

I scheduled service with the Edmond location but they had no appoints available. They then scheduled service for Yukon location at 11:00am. I arrived to being told it will be 3 hours before they can get to me. I questioned the appointment validity and was told they had more work and that appointments are basically useless. I would not have driven from Edmond all the way to Yukon to be treated like this. I left and will never be back!! Great representation of the company!!!!

I gave them another chance and if there is a zero I would give them a zero

Took my truck in for an oil change. You should have seen the interior when I received it. The moron mechanic had more oil on my steering wheel than in the truck. Had to stop at Lowe’s and get some wipes and clean the interior before leaving town. The door outside and inside , steering wheel and shifter were covered in Grease. No call no this kind of low professional service.

I bought a new car and everything was good till we got tied up with Kirsten. She is the biggest ommiter I have ever had the misfortune to deal with. She hid everything even when I would ask for information she would blow it off. Stay away from her!!!

I wouldn't do business with a Joe Cooper dealership if it was the last one on earth. I took a new car with a few thousand miles to the service department. It should have been under warranty. They came back to talk with me and claimed it had rat damage and the part alone would cost over $700. It was kept in a garage in a new home with no rat or mouse infestation. I took it there to see why the check engine light was on. Instead of letting them charge me on a new car under warranty, I took it to another shop and they located the problem. The sensor was unplugged! Cost me nothing to plug it in!!! The mechanic at Joe Cooper was either lazy, inept or just dishonest. If or when I decide to buy another car it will not be from a Joe Cooper dealership. They are always trying to up sale, find problems that don't exist and swindle people out of money.

I take my car to Joe Cooper Ford In Yukon, and Darcy who is the manager over service always takes very good are of me. He is very Kind caring & Honest!!! When he gets done with my car I feel like I am driving a new car off the lot. He also takes care of my son’s car. I just love this guy I wouldn’t think of going to anyone else!!! Thank you Darcy for the Best Customer Service Ever!!!! Joanie & Lucas Cobb

Internet price not honored. Tried to convince us it was a lease price. Told us they would honor it then refused.

Update Don Randel took care of my car and got it fixed . Thank you Don so very much appreciated. It was done in a reasonable time , two or three weeks. Now just need to drive it and check it out . Update will come . 😊

Tim is a great down to earth guy.. went above and beyond to make sure we were happy