Joe Cooper Ford of Yukon

Took my 2014 Mustang GT almost 30,000 miles in for an oil change. I told them not to rotate the tires. I have 275/40 on the back and 245/45 in the front. I brought the car home and put it in the garage. I rarely drive it. After the oil change whenever I did drive it, something didn't feel right. I was polishing it up today to drive it this week. I notice that they did rotate the tires. They put the wide tires on front and the smaller ones on back. How could you not notice the size difference when doing the rotation, especially if you rotate tires often. How do you not know that the wider tires go on back on a Mustang GT. Probably not really paying attention to what he was doing. Fortunately I have floor jack and the tools to fix it. My conundrum is: do I keep letting them service my car or go somewhere where they pay attention to what they are doing. I will be calling tomorrow when they are open.

My sister bought a used vehicle there and has had problems since she first got it , it broke down the first week and was given the run around , they don't seem to care , bad service and is still without a vehicle a month later.they know they sold her a lemon and expect her to pay for something that doesn't run, would highly Not recommend!

Terrible experience buying a car from them and less than a month later an issue with the car came up that is costing over $2,000 that at first I was told was covered under warranty and now they unwilling to cover it. Spent weeks trying to contact someone and was not given the time of day. Would not purchase any vehicle from this location.

I haven't fogot about these idiots they ruined my credit they didn't pay off my trade in left out 225 I had payed my finance company 2weeks prior they said don't worry bout end of month payment which I shouldn't had to pay in first place I ignored da statement s comin in from Exeter fin.big mistake on my part but Yukon ford screwed me royally I still got my proof ,then they sold my trade in right away, suppose to hold trade in for 30days ,Screw you Yukon ford

Billy Patee was our salesman, he went beyond our expectations. He did everything he could to get us into our vehicle. The finance manager Kirk Ellis was great, he did not try to pressure us into buying anything extra, but what we wanted. We would definitely recommend Joe Cooper Auto to our family and friends.

I purchased two vehicles over last few years at the dealership… I had to replace the passenger mirror and part told me I needed an additional $20 part …. That I did not need … when I went to take it back … I apparently opened the plastic bag package wrong way and they would not take the return. This post is not about $20 as I have spent way more than that with this dealership. It is about customer service…. If they will not do what’s right over $20 what will they do when there is a real issue. I will not be giving them anymore of my business.

Jessie Olson did a great job on everything. Smooth great deal and the loan process went great very helpful. The detail work was not so hot. But Jessie got it fixed.We are very happy for him and the manager was also very nice.

Service Department Well Joe Cooper Service Shop did it again!, I was experiencing an issue with my XLT Explore which I purchased there 2yrs ago after making an appointment online I enter the department and I was received with nothing but professionalism and prompt attention even though there were super busy then I was redirect to Mr. Darcy for me to explain why I was there. Four days after including the weekend I received nothing but open communication and interest attitude to get me thru this dates while my car was in the shop waiting on a mechanical part to arrive. Darcy communicated with me via text since day one (he texted me an hour after I dropped off my car to the shop). My wife and I are a professional busy couples that our time is gold like every hard working Law Abiding Citizen in this community therefore I have not time to write good nor bad experiences online (reviews), but this treatment in which is the typical treatment we've always received the few times we have visited Joe Cooper Yukon Service Department. Thank y'all you - you guys rock!!

Billy Patee was so awesome to work with. By far the best salesman we have ever met, helped us every step of the way!

Dusty (Salesman) was fantastic to work with from the moment I made my first inquiry on the phone to driving off in our new 2022 King Ranch. He even helped me unload my belongings from my trade in to our new truck. Clay the (Sales Manager) was professional and took the time to make the transaction possible from trade negotiation to final numbers on our new King Ranch. Cutter (Finance Manager) was an absolute pleasure to deal with. She covered every question and made it fun to work with from Contract Signatures to the Extended Service Maintenance Agreement. 5 Stars for your TEAM in Yukon, Ok. Joe Cooper. BRAVO !!!!! Steven Johnson Mustang, Ok