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Auto Max

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (65 reviews)
Visit Auto Max
Sales hours: 10:00am to 3:00pm
View all hours
Sales
Monday 9:00am–5:00pm
Tuesday 9:00am–5:00pm
Wednesday 9:00am–5:00pm
Thursday 9:00am–5:00pm
Friday 9:00am–5:00pm
Saturday 10:00am–3:00pm
Sunday Closed
(855) 823-5253 (855) 823-5253

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (65 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Auto Max from DealerRater.

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BEST CUSTMER SERVIC

I purchased a car from this Auto MAX a few months back and I have to say it was the easiest and most stress free it could have been. I felt very welcomed by all of the employees there and I'm really glad I could get my car through them. I would not change a thing. On top of a good buying experience, when I need repairs or have routine services done, these guys are top notch. They are so friendly, funny, and make sure to do the job right every time. These folks really know how to make you feel at home away from home when you're dealing with your car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best buying experience

This was my first out-of-state car buying experience and Max was great to work with during this entire process. Communication was clear, concise and timely, which is everything when you are not doing business in person. He made the process a lot easier!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Happy customer

I wasnt hassled and like the fact that they let me browse until i was ready to have a sale stuff ..John was an excellent and was very personable.i truly had the best experience in my life.i will forward everyone to Auto Max .Thank you for making my purchase pleasurable and stress free.unbelievable experience..And they are following COVID-19 guidelines!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Buying Experience

I purchased my Volvo XC60 a week ago today and Max, the sales manager, was a professional non-pressure salesman. The car was clean and the advertisement was correct. Go see Max at AutoMax for your next car, you won't be sorry.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Experience

Buying my car from Auto Max was a great experience. Sales staff were extremely helpful and the finance service was excellent.cant say enough good things about everything they did for me.will definitely tell my friends and relatives to look at Auto Max for their next car purchase

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Wonderful purchasing experience!

Great to work with. Everything was straight forward with no hassles. Everyone was nice and very easy to deal with. I would buy another car from them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Experience

Highly recommend! I recently purchased a vehicle from Auto Max and had an exceptional experience. John He went above and beyond throughout the entire purchase process. He stayed late for me to look at vehicles and complete the purchase, kept me informed while the vehicle was being serviced and prepared for delivery, and was always available to answer any questions that I had. The whole team went above and beyond to ensure I am pleased with the vehicle. I'll definitely be back in the future for both service and to purchase future vehicles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very disappointed in customer service

Went to pick a car from this lot and all was good until a deal could not be met. Soon arriving back at the automax lot I was greeted with an employee snatching the keys from my hand as I went to hand them to him and not even bothering to follow up with me but shrugged me off and said “see ya”?? not knowing whether or not I was still looking in his lot or done. Very rude and inconsiderate people

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Excellent customer service

I purchased a vehicle from Max at the Mount Julite location. It was extremely easy and convenient. Max took all of the anxiety and pressure of buying a car away. He was very nice, helpful, and knowledgeable.He went above and beyond to make sure we were happy and I will definitely be using him again. Made the drive from Birmingham definitely worth it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Auto Max is the best

Max is a top notch when it comes to customer service. He went above and beyond staying well past his scheduled time to ensure I was satisfied with my purchase. This is the third car my wife and I have purchased from him and it will not be the last. If you are in the market for a great deal with a no hassle service then Max is your guy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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