Reviews
Write a reviewBEST CUSTMER SERVIC
I purchased a car from this Auto MAX a few months back and I have to say it was the easiest and most stress free it could have been. I felt very welcomed by all of the employees there and I'm really glad I could get my car through them. I would not change a thing. On top of a good buying experience, when I need repairs or have routine services done, these guys are top notch. They are so friendly, funny, and make sure to do the job right every time. These folks really know how to make you feel at home away from home when you're dealing with your car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best buying experience
This was my first out-of-state car buying experience and Max was great to work with during this entire process. Communication was clear, concise and timely, which is everything when you are not doing business in person. He made the process a lot easier!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Happy customer
I wasnt hassled and like the fact that they let me browse until i was ready to have a sale stuff ..John was an excellent and was very personable.i truly had the best experience in my life.i will forward everyone to Auto Max .Thank you for making my purchase pleasurable and stress free.unbelievable experience..And they are following COVID-19 guidelines!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Buying Experience
I purchased my Volvo XC60 a week ago today and Max, the sales manager, was a professional non-pressure salesman. The car was clean and the advertisement was correct. Go see Max at AutoMax for your next car, you won't be sorry.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Experience
Buying my car from Auto Max was a great experience. Sales staff were extremely helpful and the finance service was excellent.cant say enough good things about everything they did for me.will definitely tell my friends and relatives to look at Auto Max for their next car purchase
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Wonderful purchasing experience!
Great to work with. Everything was straight forward with no hassles. Everyone was nice and very easy to deal with. I would buy another car from them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Experience
Highly recommend! I recently purchased a vehicle from Auto Max and had an exceptional experience. John He went above and beyond throughout the entire purchase process. He stayed late for me to look at vehicles and complete the purchase, kept me informed while the vehicle was being serviced and prepared for delivery, and was always available to answer any questions that I had. The whole team went above and beyond to ensure I am pleased with the vehicle. I'll definitely be back in the future for both service and to purchase future vehicles.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very disappointed in customer service
Went to pick a car from this lot and all was good until a deal could not be met. Soon arriving back at the automax lot I was greeted with an employee snatching the keys from my hand as I went to hand them to him and not even bothering to follow up with me but shrugged me off and said “see ya”?? not knowing whether or not I was still looking in his lot or done. Very rude and inconsiderate people
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Excellent customer service
I purchased a vehicle from Max at the Mount Julite location. It was extremely easy and convenient. Max took all of the anxiety and pressure of buying a car away. He was very nice, helpful, and knowledgeable.He went above and beyond to make sure we were happy and I will definitely be using him again. Made the drive from Birmingham definitely worth it!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Auto Max is the best
Max is a top notch when it comes to customer service. He went above and beyond staying well past his scheduled time to ensure I was satisfied with my purchase. This is the third car my wife and I have purchased from him and it will not be the last. If you are in the market for a great deal with a no hassle service then Max is your guy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase