Reviews
Good experience from start to finish.
Good experience from start to finish. Customer service was outstanding. Friendly and very helpful service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Ddbrown286, Thank you for your positive feedback! We’re thrilled to hear that you had a good experience from start to finish. Our team takes pride in providing outstanding customer service, and it’s wonderful to know that you found our staff to be friendly and helpful. Your satisfaction is our priority, and we look forward to serving you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000
Richard went above and beyond to make sure that I didn’t
Richard went above and beyond to make sure that I didn’t leave his lot empty handed ! he was caring and sweet to myself and my family. Definitely would encourage anyone to shop with him.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Brismith, Thank you for your wonderful review! We're thrilled to hear that Richard went above and beyond to ensure you and your family left happy. His caring and sweet approach truly reflects our commitment to excellent customer service. We appreciate your encouragement for others to shop with us, and we look forward to serving you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000
The customer service was excellent .
The customer service was excellent . I am pleased with how Courtney was attentive and taking care of my car’s needs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Aliciad.williams, Thank you for your kind words regarding your experience with us. We're thrilled to hear that Courtney provided excellent customer service and was attentive to your car’s needs. Our team strives to ensure every customer feels valued and well taken care of. Your satisfaction is our priority, and we appreciate your feedback! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000
Courtney was helpful and answered all of my questions at
Courtney was helpful and answered all of my questions at both visits . Would recommend her.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Natashagaines87, Thank you for your kind words about Courtney! We’re thrilled to hear that she was helpful and able to answer all of your questions during both visits. Your recommendation means a lot to us, and we appreciate you taking the time to share your experience. We look forward to serving you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000
Jeff was very polite and knowledgeable and the service
Jeff was very polite and knowledgeable and the service was pretty quick on a Saturday
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Chelseavernon12, Thank you for your feedback! We're glad to hear that Jeff was polite and knowledgeable during your visit, and that you experienced quick service on a Saturday. We strive to provide excellent service, and it's great to know we met your expectations. Your comments are appreciated and will be shared with our team to continue improving our customer experience. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000
They were very helpful throughout the vehicle process and
They were very helpful throughout the vehicle process and sealing the deal. Also theycare about their customers needs.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hello Dynamicdee69, Thank you for your kind words! We’re thrilled to hear that you found our team very helpful throughout the vehicle process and that we were able to meet your needs. Our commitment to our customers is a top priority, and it’s rewarding to know that it made a difference in your experience. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000
Service was prompt and employees were very attentive.
Service was prompt and employees were very attentive. Fast professional service. Nice waiting area. Definitely recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Frank Casillas, Thank you for your kind words! We're thrilled to hear that you found our service prompt and professional, and that our employees were attentive to your needs. It's great to know you enjoyed our nice waiting area. Your recommendation means a lot to us, and we look forward to serving you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000
Courtney is nice, knowledgeable and professional.
Courtney is nice, knowledgeable and professional. It is very simple to schedule an appointment. I was in and out promptly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Tlcolu, Thank you for your kind words about Courtney! We’re thrilled to hear that you found her to be nice, knowledgeable, and professional. It's great to know that scheduling an appointment was simple and that you experienced a prompt visit. Your feedback is invaluable, and we look forward to serving you again soon! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000
This is my second time, sales is good but first time in
This is my second time, sales is good but first time in December 2023 it seems it was pushing to get the sale and absolutely no discounts and it high interest, it was a used car and I found damage on lower passenger side, why your people didn't see that in the inspection is very unlikely and most likely trying to hide it, they did paint over it and that's it. You r service department need better mechanical people too, I got a oil change and they didn't add fluid to low wind shield, washer, breaks, coolant
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Fmguzan, Thank you for your feedback. We apologize for the experience you had during your recent visit, especially regarding the inspection and service quality. It's concerning to hear about the damage you found and the issues with fluid levels after your oil change. We strive for high standards and clearly fell short in this instance. Your comments will be shared with our management team to ensure improvements are made in our inspection processes and service department. We appreciate your input and hope to regain your trust in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000
they were amazing & so quick & very kind.
they were amazing & so quick & very kind. overall 10/10 experience and will definitely be going back
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Felicityslavicek, Thank you for your amazing feedback! We're thrilled to hear that you had a 10/10 experience with us. Our team prides itself on being quick and kind, and it’s great to know that we met your expectations. We look forward to welcoming you back soon! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000