Clay Cooley Nissan

Hello Carlavanegas16, Thank you for your positive feedback. We're glad to hear that your checkout was fast and efficient, and that Leonel was able to recommend the necessary services for your vehicle. We strive to provide satisfactory customer service and appreciate your kind words. If you need any further assistance, please don't hesitate to reach out. Sincerely, Nina Thomas Clay Cooley Nissan OL M/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Hello Chitonyjuma, Thank you for sharing your positive experience. We're delighted to hear that Clay Cooley helped you find your dream car and that you appreciated our downtown location and payment options. Customer satisfaction is our top priority, and we're glad we could assist in making your purchase enjoyable. We look forward to serving you again in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Hello Salgadodalia70, Thank you for your kind words. We're glad to hear that our team was friendly and took the time to assist you thoroughly. Providing excellent customer service is our priority, and it's rewarding to know you felt well-supported during your visit. We appreciate your positive feedback and look forward to serving you again in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Hello Hosey_james, Thank you for your kind words. We're thrilled to hear that Courtney provided you with professional and caring service, going above and beyond to resolve your issue. Your satisfaction is our top priority, and we appreciate your recognition of her efforts. If you need further assistance, please don't hesitate to reach out. Sincerely, Nina Thomas Clay Cooley Nissan OL M/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Hello Kdjohnson342, I'm sorry to hear about your ongoing issues despite replacing the transmission. We strive to provide quality service and regret that your experience did not meet expectations. We would like to review the details of your case and work towards a resolution. Please contact our service manager at your earliest convenience so we can address your concerns directly. Your satisfaction is important to us, and we appreciate the opportunity to make this right. Clay Cooley Nissan

Hello Sheri.brown1961, Thank you for your positive feedback. We're glad to hear that Mr. Sheppard took the time to ensure you understood everything and that your experience with Nissan was satisfying. Providing clear and attentive service is our priority, and we appreciate your recognition of our team's efforts. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Sincerely, Nina Thomas Clay Cooley Nissan OL M/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Hello Marywarren200, Thank you for your feedback. We’re glad to hear everything was good overall. We apologize for the oversight regarding your cabin air filter. We appreciate you bringing this to our attention, and we will review our procedures to ensure all parts are properly checked and documented in the future. If you have any further concerns or need assistance, please don’t hesitate to contact us. Your satisfaction is important to us, and we hope to serve you better next time. Sincerely, Nina Thomas Clay Cooley Nissan OL M/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Hello Ilenemckay49, Thank you for your kind words. We are glad to hear that our staff has been professional and helpful in answering your questions and explaining the necessary steps. Providing excellent service and clear communication is our priority, and we appreciate your positive feedback. If you have any further questions or need assistance, please don’t hesitate to reach out. Sincerely, Nina Thomas Clay Cooley Nissan OL M/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Hello Gw5448, Thank you for your positive feedback about Courtney. We’re glad she was able to attend to your issues. We apologize for the lingering smell from the water leak and will work to address it promptly. Your satisfaction is important to us, and we appreciate your patience as we resolve this matter. Sincerely, Nina Thomas Clay Cooley Nissan OL M/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Hello Eldorados, Thank you for your kind words and for trusting us with your Armada. We're thrilled to hear that you had an awesome experience with our team and that you plan to continue bringing your vehicle to us. Customer satisfaction is our top priority, and we look forward to serving you in the future. Sincerely, Nina Thomas Clay Cooley Nissan OL M/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000