Clay Cooley Nissan

Hello Macswift, Thank you for your kind words about Trevor Garner and your experience at Clay Cooley Nissan. We’re thrilled to hear that Trevor went out of his way to make your buying process smooth and that his knowledge, even about a non-Nissan vehicle, impressed you. Your recommendation means a lot to us, and we look forward to helping your friends find a great used car as well! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Hello Jawannaarrington, Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience and received amazing service at our dealership. It's our goal to provide excellent service, and your recommendation means a lot to us. We look forward to serving you and others in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Hello Brandiwebb124, Thank you for your feedback. We're glad to hear that you found our service good and enjoyed the comfortable chairs while waiting. We understand your concern about wait times, especially when appointments are booked. We strive to provide timely service, and your input helps us improve our scheduling process. We appreciate your patience and hope to enhance your experience during your next visit. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Hello Patricia Rodriguez, Thank you for your positive feedback! We’re thrilled to hear that you found our waiting area nice and clean. It's great to know that Jeff was able to assist you and make the process easier, as we strive for fair wait times and excellent customer service. Your satisfaction is important to us, and we appreciate you taking the time to share your experience. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Hello Evanstrey88, Thank you for your kind words! We’re thrilled to hear that our team was understanding and flexible with your situation. It’s always our goal to help customers find a vehicle they can afford. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Hello Alexis S, Thank you for your kind words! We're thrilled to hear that Leo made your experience easy and stress-free. Our team strives to provide exceptional service, and it’s wonderful to know that Leo delivered on that promise. We appreciate your recommendation and look forward to assisting you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Hello Tonibiggs1268, Thank you for your feedback! We're glad to hear that you found our transportation service helpful in getting you home and back, especially during the extended duration of your request. Your experience is important to us, and we strive to make your time with us as pleasant as possible. If there's anything else we can assist you with, please let us know. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Hello Mcarolrobinson, Thank you for your positive feedback! We are thrilled to hear that our staff was professional and courteous while providing guidance. It’s great to know that you appreciated their approach in prioritizing suggested services without being aggressive or insensitive. We strive to create a supportive environment for our customers, and your comments affirm that we are on the right track. We look forward to serving you again! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Hello Solarpanel, It is concerning to hear that you have received emails addressed to the wrong name and that your unsubscribe requests have not been fulfilled. We take these matters seriously and will investigate this issue promptly. Your feedback is valuable, and we appreciate you bringing it to our attention. Please reach out directly so we can ensure your information is corrected and your preferences respected. Thank you for your patience as we work to resolve this matter. Clay Cooley Nissan

Hello Bwhite_sw, Thank you for your feedback regarding your experience with K J. We're thrilled to hear that he has been pleasant and courteous while addressing your questions. It’s great to know that he follows up with his supervisor to provide you with the information you need. We appreciate your recognition of his efforts and look forward to continuing to provide you with excellent service. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000